Program Assistant, Master – Care Programs

Salary : $39,234.00 – $44,167.50 Annually

Location : Durham, NC

Job Type: Part Time w/ benefits (29 hours or more per week)

Job Number: 23-04532

Department: Parks and Recreation

Opening Date: 09/27/2023

Closing Date: Continuous

Position Description

Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

Hourly Rate: $20.12 – $22.65
Workdays/Hours: Monday – Friday /11:00 a.m. – 6:00 p.m.
(some nights and weekend required)

Position assists in the planning, organization, and supervision of School Age Care program activities and sites. Assists with maintaining positive relationships with parents/guardians as well as with local schools and organizations. Incumbent conducts special projects, researches topics, prepares marketing materials, and manages supply inventories. Maintains electronic and web-based resources, develops documentation, and compiles and submits unit reports. Responsibilities also include providing support through ActiveNet software, maintaining activity waitlists, collecting program fees, and managing balance reports among other similar tasks.
Duties/Responsibilities

  • Assists with the planning and implementation of School Age Care programs and sites as well as providing program coverage to include: After School, Summer Camp, Intersessions and Fun Days.
  • Oversees special projects assigned by the School Age Care supervisors including but not limited to: research of industry trends, marketing projects for the unit, and assisting with inventory and supply management.
  • Researches and assists with development of concepts for special events and activities.
  • Researches new staff training opportunities and assists with implementation.
  • Organizes, files, and distributes unit reports and records using ActiveNet, ePACT, and intranet systems.
  • Assists supervisor with hiring processes.
  • Enters and updates user accounts, program registrations, and fee payments in Active.Net recreation software. Manages program waitlists and accounts receivable.
  • Attends all unit meetings and records minutes.
  • Researches department/unit policies and procedures from various organizations, drafts unit documents and handbooks, and assists with writing unit SOPs.
  • Assists customers by phone and in person with questions regarding programs, accounts, emergency forms, child’s behavior, and program notifications.
  • Facilitates communication between parents and unit staff.
  • Conducts customer and participant surveys and evaluations.
  • Creates activity and staff schedules for Summer Camp, coordinates and assists with the oversight of contractors, and secures transportation.
  • Leads site specific staff and parent orientations for Summer Camp, creates informative communication tools for parents and staff.
  • Monitors facility cleanliness, safety, security, and adherence to policies and standard procedures.
  • Records behavior incident reports and accident reports, sets expectations and addresses behavior, safety and other concerns with both participants and staff.

KNOWLEDGE OF:

  • Child development.
  • Educational and recreational programming.

SKILL IN:

  • Planning and implementing programs.
  • Conducting research.
  • Organizing and problem solving.
  • Written and oral communication.
  • Prioritizing and managing multiple tasks independently.
  • Coordinating with other staff members.
  • Preparing and delivering training materials.
  • Report writing and record keeping.
  • Reviewing documents for accuracy.

Minimum Qualifications & Experience

  • Bachelor’s degree in elementary education, child development, recreation administration, business administration, or a related field;
  • Two (2) years of experience in elementary education, childcare, youth recreation with a minimum of 900 hours verified experience working in a licensed childcare program “or” 1350 hours working in an unlicensed childcare program.
  • Must be at least 21 years of age.
  • A valid North Carolina Class C Driver’s License with a satisfactory driving record.
  • A valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification within the first six months of employment.

Additional Preferred Skills

  • Related experience with school age care.
  • Experience developing, implementing and maintaining youth programs, such as After School, Summer Camp, Intersession, and Fun Day.

01

Where did you first hear about this opportunity?

  • City of Durham Website
  • Walk in
  • Job fair
  • Employee referral
  • Professional organization ***Please list the organization in “other” box below***
  • Internet posting ***Please list the specific web site in the “other” box below***
  • Craig’s List
  • Facebook
  • LinkedIn
  • GlassDoor
  • governmentjobs.com
  • Monster.com
  • Indeed.com
  • Employment Security Commission
  • Magazine/Newspaper
  • Other

02

If you listed “other” above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

  • Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
  • High School Diploma or Equivalent (GED, HiSET, TASC)
  • Associates Degree
  • Bachelor’s Degree
  • Master’s Degree
  • Doctoral Degree (PhD , Juris Doctorate

04

If you have a bachelor’s degree or higher level of education, is your degree in elementary education, child development, recreation administration, business administration, or a related field?

  • No
  • Yes
  • I have no degree.

05

Are you 21 years of age or older?

  • Yes
  • No

06

Do you have a valid, unrestricted, North Carolina driver’s license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver’s license within 60 days of hire)

  • I have a valid, unrestricted NC driver’s license.
  • I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver’s license within 60 days.
  • I do not have a valid, unrestricted driver’s license.

07

Do you have two (2) years of experience in elementary education, childcare, youth recreation with a minimum of 900 hours verified experience working in a licensed childcare program “or” 1350 hours working in an unlicensed childcare program?

  • No
  • Yes

08

Do you have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification “or” if hired, are you willing to obtain within the first six months of employment?

  • I do not have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification and not willing to obtain within the first six months of employment.
  • I do not have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification, but willing to obtain within the first six months of employment.
  • I have the required certification.

09

Are you available to work the hours of 11:00am-6:00pm with occasional nights and weekends?

  • No
  • Yes

10

Do you have experience developing, implementing and maintaining youth programs, such as After School, Summer Camp, Intersession, and Fun Day.?

  • No
  • Yes

11

How many years of related experience do you have with school age care?

  • No related experience
  • Less than 1 year of related experience
  • 1 year but less than 3 years
  • 3 years but less than 5 years
  • 5 or more years

12

Have you been responsible for writing documentation such as instructions, guides, and/or rules? If yes, briefly given an example – if no, indicate N/A.

13

Do you have experience with recreation software or other business software involving customer accounts? If yes, briefly share your experience – if no, indicate N/A.

14

Have you prepared or presented training materials? If yes, briefly give an example – if no, indicate N/A.

Required Question

Job Category
Sports, Fitness and Recreation
Job Type
unspecified
Salary
USD 39,234.00 - 44,167.50 per year
Country
United States
City
Durham
Career Level
unspecified
Company
City of Durham, NC
JOB SOURCE
https://www.governmentjobs.com/careers/durhamnc/jobs/4210008