Program Facilitator

Salary : $43,659.20 – $67,329.60 Annually

Location : Albuquerque, NM

Job Type: Full Time Regular (FR)

Job Number: 2300845

Department: Animal Care

Cost Center: PS GRT Animal Care (470901)

Opening Date: 07/12/2023

Closing Date: 7/26/2023 5:00 PM Mountain

Bernalillo County: Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.

Position Summary & Duties Responsible

POSITION SUMMARY

Under the direction of the Animal Care Services Engagement and Outreach Manager, the program facilitator will develop, promote and implement various community programming to enhance the quality of life for animals and residents of Bernalillo County. In addition, the program facilitator will assist with events, animal placement, animal and personnel training, and maintaining and editing Animal Care Services website and social media content.

DUTIES AND RESPONSIBILITIES

1. Develop, build, foster and maintain a national network of transfer partners to meet the need of facility animals.
2. Monitors and tracks all animal intake at facility.
3. Assists with implementation of Sheltering Section long and short-term goals and objectives.
4. Involvement in behavior evaluations and behavior programming as assigned.
5. May sit as a representative for the Animal Management Committee as assigned.
6. Assist in the development of Standard Operating Procedures (SOPs) relating to the rehoming and or transfer of animals.
7. Responds to questions and resolving citizen or interest groups concerns in relation to placement, availability, or disposition of animals from the BCACS Resource Center. Serves as liaison between partner organizations and administration, staff, and volunteers.
8. Coordinates with all sections relating to animal placement and rescue.
9. Recommends animals for events.
10. May refer animals to Program facilitator for fostering.
11. Works with sections to ensure adequate assistance for transfer of animals.
12. Adheres to the Five Freedoms and NM Sheltering Standards as well as all local and state codes relating to animal transfer.
13. Assists the program facilitator for volunteers in the training of volunteers working in transfer programming.
14. Assists with monitoring the health of facility animals to coordinate with veterinarian for medical care, health protocols and certifications necessary for the adoption, transfer, or transport of animals. Meets all in state and out of state requirements for transfer partners.
15. Promotes humane awareness towards the care and treatment of animals.
16. Follows the Five Freedoms and New Mexico Sheltering Standards.
17. Provide staff and public information in the areas of animal adoption, rescue, placement and transfer.
18. Maintain inventory of rescue and transfer equipment and request replacement when necessary.
19. Maintains statistical data for all live release animals from Bernalillo County Animal Care and Resource Center, monitors and maintains statistical data of animals’ disposition, and placement including location and date of transfer and or adoption. Audits transfer partners for equality controls and best practices. Produces quarterly reports.
20. Maintains the Adopt-a-Pet site for the Department.
21. Monitors owner relinquishment requests and gives alternative education and resources to prevent intake of animals.
22. Work with other sections to build positive relationships with local schools, businesses and community organizations to cultivate and establish an active network of animal placement opportunities, volunteers and community resources.

*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

Minimum Qualifications

1. Associate degree in animal science, Business, Marketing, Communications or related field, plus three (3) years experience working in an animal shelter or humane society, customer service, public relations involving community outreach, placement or adoption programs for animals. Any equivalent combination related to education and/or experience may be considered for the above requirements.

Supplemental Information

PREFERENCES

1. Experience working with volunteers in an animal-related capacity.
2. Previous experience working with rescues or animal shelters, or animal transfer partners.

ADDITIONAL REQUIREMENTS

The offer of this Bernalillo County position requires compliance with the following:

1. Employee must successfully complete the post-offer employment medical examination and background investigation.
2. Employee must comply with the safety guidelines of the County.
3. Employee must complete required FEMA training(s) as assigned to position.
4. Employee must complete required Supervisor classes if applicable.
5. Employee must have a valid New Mexico driver’s license by employment date and maintain a valid NM driver’s license while employed in this position.
6. Shiftwork will be required, and schedules may vary to include extended hours and weekends.
7. Must complete and maintain FEMA Emergency Management certifications required by the County and in accordance with BCACS.

WORKING CONDITIONS

1. Duties are performed primarily indoors, although the duties may be performed outdoors when transferring, supervising transfer operations, or working directly with animals. When duties are performed outdoors, a county vehicle may be used.
2. Travel with overnights may be required.
3. Indoor duties are performed in a temperature-controlled environment.
4. Worker is exposed to natural weather conditions while performing outdoor duties.
5. Indoor duties are performed in an office setting with carpeted or tiled floors, or in kennel environment.
6. Outdoor duties are performed on surfaces which may be even or uneven, wet, or dry. Stairs may be required in performing indoor or outdoor duties. Outdoor duties may be performed on natural ground, asphalt, concrete, snow, ice, or mud.
7. Work hazards or potential work hazards include use of vehicle, stairs, exposure to extreme weather conditions, driving in adverse weather conditions.
8. Worker may be exposed to animals, aggressive animals, animal bites, disease, odors, animal dander, animal byproducts and chemicals.
9. Worker performs duties alone or as part of a team.
10. Worker is exposed to intermittent noise or vibration factors, particularly when driving County vehicle over unsurfaced roads.
11. Worker may be required to be on-call as necessary, which may include evenings, weekends and holidays.

EQUIPMENT, TOOLS AND MATERIALS

1. Equipment used in performing duties includes computer, multi-line telephone, two-way radio, facsimile (fax) machine, photocopy machine, animal handling equipment, cameras or video equipment, sound equipment, tents and computer printer.
2. Handles a variety of forms and paperwork, writing utensils, and other basic office supplies while performing administrative duties.
3. Animal equipment including handling, restraint, caging and other tools common to the industry.
4. Operates a county vehicle as needed.

Equal Opportunity Employer
Bernalillo County is an equal opportunity employer.

Health Benefits:
Medical
Dental
Vision
Supplemental:
Life Insurance
Aflac
Deferred Compensation
Pre-Paid Legal
Flexible Spending Account
Long/Short Term Disability
Fringe Benefits:
Retirement Plan
Holiday Leave
Personal Holiday Leave
Annual Leave
Sick Leave
Employee Assistance Plan

For additional benefit information go to:

https://www.bernco.gov/human-resources/for-bernco-employees/benefits-wellness/

01

Select the highest level of related education as identified by the minimum requirements (if applicable, attach supporting transcripts. If you do not attach your transcripts you will not be credited for education.).

• No High School Diploma or GED
• High School Diploma or GED
• Non/degree accredited hours (some college)
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

02

Select the number of years of work experience you possess which relates to the minimum requirements. If you worked a part-time position (less than 40 hours a week) please be aware that your experience for this time period will be pro-rated. Additionally, if you have work experience that overlaps, you will only be credited for a maximum of 40 hours per week for that time period.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 years to less than 14 years
• 14 years to less than 15 years
• 15 or more years

03

If you’re a Veteran who served on active duty in the U.S. Armed Forces or you are currently serving in the National Guard, you may be eligible for veterans’ preference. To verify your service, attach your DD214 or your official statement showing you are a current member of the National Guard to your application. These documents must be attached to your application at the time you apply, to be eligible for veterans’ preference.

• I am a United States Veteran and I understand that in order to receive veteran preference I must attach the appropriate documentation.
• Not applicable, I am not a United States Veteran.

04

Is your spouse currently Active Duty Military or is a United States Veteran who has been discharged or released from active duty from the Armed Forces or is your spouse currently serving in the National Guard? (Spouses of Veterans/National Guard Member MUST ATTACH the appropriate documentation at the time of application to qualify for interview preference). You MUST ATTACH your active military identification card OR a copy of your spouse’s DD 214 Form (Long Form) as well as your marriage license. If your spouse is a National Guard member you MUST ATTACH their official statement from the applicable branch of the Armed Forces showing that they are a current member of the National Guard, or a NGB 22 form as well as your marriage license at the time of application.

• I am the spouse of a United States Veteran/ Active Duty Military and I understand that in order to receive veteran/ active duty military preference I must attach the appropriate documentation.
• Not applicable, I am not the spouse of a United States Veteran/ Active Duty Military.

Required Question