The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for staff, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 9,500 diverse professionals and knowledge experts.
The NYC DOC seeks to recruit a Program Manager for the Intervention and Special Population Services (ISPS) Unit who is responsible for the oversight of Intervention Specialists and the implementation of projects associated with improving offender conduct, such as family interventions. This Program Manager reports to the Director of Intervention and Special Population Services (ISPS) within the Division of Programs and Community Partnerships. This Program Manager may monitor the overall living conditions, quality of care, and access to programs and services for all people in custody. The Program Manager reports their findings to the applicable entities and proposes avenues to strengthen care.
Duties include but are not limited to the following:
• Supervises Intervention Specialists, and other staff as assigned;
• Provides supportive services to individuals in correctional custody;
• Evaluates and makes recommendations regarding institutional correctional rehabilitation
programs, policy implementation and access to services;
• Oversees and facilitates the Department’s efforts with family-based and behavioral-
focused interventions;
• Oversees and assist with the Counseling Services Unit crisis response and preventative support efforts;
• Investigates any matters raised by individuals in custody, with a
focus on the emergent adult population, to promptly obtain a resolution;
• Reviews and submits reports and charts as required;
• Collects and monitors data related to unit performance and metrics;
• Assists with the completion of special projects as designated by the Director of Intervention and Special
Population Services within the Division of Programs and Community Partnerships;
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or
2. Education and/or experience equivalent to “1” above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in “1” above, as follows:
(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or
(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in 2(A) above for each year of experience up to a maximum of three years; or
(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.
However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in “1” above.
Preferred Skills
• Master’s Degree in Criminal Justice, Social Work, Mental Health Counseling, Psychology or a
related field;
• Experience with Justice-Involved or other high-risk populations;
• Supervisory Experience;
• Strong organization and project management skills;
• Ability to establish and maintain effective working relationships with all levels of correctional staff;
• Ability to exercise independent judgment, prepare written reports and documents;
• Knowledge of counseling techniques, behavior modification and intervention techniques;
• Excellent writing, communication, inter-personal, analytical, research, problem-solving,
and organizational skills;
• Bilingual
Additional Information
APPLICANTS MUST BE PERMANENT IN THE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES TO APPLY.
To Apply
For City employees: Go to Employee Self-Service (ESS) – www.nyc.gov/ess and search for Job ID# 590108. For all other applicants: Go to https://a127-jobs.nyc.gov and search for Job ID# 590108. Submission of a resume is not a guarantee that you will receive an interview.
Only candidates under consideration will be contacted.
55-a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Svc Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF .
Residency Requirement
New York City Residency is not required for this position.
POSTING DATE
07/14/2023
POST UNTIL
09/02/2023
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.