Job Details
Level
Experienced
Job Location
CFBHN Corporate Office – Tampa, FL
Remote Type
N/A
Position Type
Full Time
Education Level
Graduate Degree
Salary Range
$48,000.00 – $54,000.00 Salary/year
Travel Percentage
Up to 25%
Job Shift
Day
Job Category
Nonprofit – Social Services
Description
Position Summary: The SOR Program Manager assures the SOR program(s) is implemented and managed in accordance with the contractual requirements.
Essential Job Functions
- CFBHN liaison between ME, DCF, stakeholders, and contracted providers.
- Ensure effective communication/ collaboration between ME, DCF, community partners e.g. treatment and social service agencies.
- Able to develop, run and analyze reports/trends regarding programs, and other areas assigned.
- Perform the day-to-day assigned program management activities to assist in creating an integrated system of care and ensure contractual requirements are being met by:
- Demonstrate thorough knowledge of all program areas as evidenced by regular, effective and ongoing communication with external and internal stakeholders regarding: SADS, Funding Sources, Funding and Service Utilization, and Contractual Requirements.
- Oversight of the Recovery Community Organizations (RCO) to ensure all deliverables are being met.
- Represent CFBHN and/or chair community stakeholder, funder and provider meetings as assigned.
- Assure programmatic outcomes are being met by: creating and disseminating required programmatic reports to funders, providers and CFBHN management, and evaluating how the outcomes are impacting required performance measures.
- Work collaboratively with internal CFBHN departments; IT, Contracts, Finance, QI to refine and report required data.
- Understand deliverables and provide feedback on how programs can improve or maintain performance.
- Work closely with CFBHN Contracts, Finance, and Quality Improvement to be familiar with all contracts, laws, attachments and exhibits’ pertinent to the program area, and any associated changes.
- Utilize tracking mechanisms to ensure requirements are met for program area, ongoing.
- Provide programmatic technical assistance and training, both internal and external
Qualifications
Required Education/Experience
- Master’s degree in a related field or an equivalent combination of education and experience
- Minimum of five years of behavioral health program management experience
- Previous experience managing Substance Use programs a plus
Required Knowledge, Skills & Abilities
Position Specific
- In-depth understanding of Florida public mental health/substance abuse system, including treatment protocols and system of care principles and system of care principles and values, to assure contractual compliance
- In-depth knowledge of funder contractual requirements
- Solid working relationship with funders and providers
General
- Above-average oral communication and business writing skills
- Ability to represent CFBHN well at funder, provider and community venues
- Ability to manage multiple tasks and prioritize to meet deadlines
- Above-average knowledge of Microsoft Office suite as applicable to the position
- Ability to travel as required by the position