Description
Description
About Swords to Plowshares
Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to heal the wounds of war and to restore dignity, hope, and self-sufficiency to all veterans in need, and to end homelessness and poverty among those we serve. To learn more about Swords to Plowshares, please visit our website at www.swords-to-plowshares.org.
Job Title: Program Monitor – JWP Veterans Center – Full-Time (32 Hours) Day/Swing Combination
Location: 1029 Girard Street, San Francisco, CA 94129
Employment Type: Full-Time, Non-Exempt (32 hours)
Schedule: Day/Swing Combination; Thursday-Friday 8AM-4PM, Saturday-Sunday 4:00PM- 12:00AM
Pay Range: $23.00 per hour.
This is a 32-Hour (Full-Time) Non-Exempt position.
Summary
The Program Monitor serves as gatekeeper, enforcing Swords to Plowshares policies to ensure safe, decent housing for residents. Program Monitors oversee daily building activities, provide security, and respond to building and tenant emergencies. They also complete appropriate documentation and work with staff to facilitate treatment and identify program participants’ issues. As the first point of contact for visitors to our properties, Program Monitors are required to exhibit professional, courteous, and respectful conduct to residents and building guests, enforcing property rules while creating a welcoming environment.
This position is located at the Swords to Plowshares Veterans Academy located at 1029 Girard Street, San Francisco. This Program Monitor role is a full-time, non-exempt position, regularly scheduled to work 32 hours per week in the following shifts: 8am-4pm Thursday-Friday, and 4pm-12am Saturday-Sunday. This position reports to the Property Manager.
Responsibilities
~Must be able to communicate effectively with a variety of personalities and be comfortable embracing the agency’s Diversity, Equity, and Inclusion Initiative and the principles of Cultural Humility.
- Ability to appropriately respond to and resolve conflict
- Monitor daily common area activities of building residents and guests
- Maintain building security by ensuring consistent desk coverage
- Screen all visitors entering and exiting the building
- Plan, prepare, and serve daily onsite lunch for program vets, to include clean up
- Manage food inventory under supervision of Program Manager
- Maintain accurate and complete documentation, i.e., incident reports, complaints, and daily logbook entries
- Respond to building emergencies in compliance with Property and Program Management requirements
- Assist tenants in completing work orders, incident reports, and grievances
- Assist the Program and Property Manager with administrative tasks as directed
- Maintain a clean and presentable work area, building entry, and lobby
- Follow all procedures as developed and distributed
Perform other duties as assigned
Experience
Minimum of two (2) years of experience working with populations with complex behavioral health and substance use issues, with at least one (1) year in a human service agency.
Education
Associate degree preferred, high school diploma or GED considered with experience. Translatable military experience and skills may be substituted.
Qualifications
- Good attendance record
- Organized with attention to detail
- Ability to manage time efficiently
- Ability to pass Food Handler’s course upon hire
- Aptitude for and enjoyment of cooking for others a plus
- Ability to remain calm and responsive during emergencies
- Ability to work as part of a team
- Ability to follow oral and written instructions
- Understanding of and ability to communicate with diverse types of people
- Ability to sit and stand for prolonged periods
- Ability to lift 25lbs
- Employee must be able to perform all functions of the position within what would be deemed a reasonable accommodation
- Ability to communicate effectively with a variety of personalities and be comfortable working with an at-risk client population, including embracing the agency’s Diversity, Equity, and Inclusion Initiative
Salary & Benefits
Compensation is based on a competitive public interest salary scale. Swords to Plowshares offers a generous benefits package including the following benefits:
- 100% Company Paid Medical and Dental for employees; there is a cost for Dependents.
- Agency paid Annual Medical Deductible paid via Navia Card
- 403(b) retirement plan immediate, with employer contribution after one year.
- 17 vacation days in the first year, and progressive afterward
- 13 holidays each year
- Supportive environment
- Paid lunch Period.
- Annual Education/Training allowance
- Access Perks
- Rocket Lawyer
- Acupuncture and Chiropractic program (Up to 30 sessions a year-paid by employer)
How to Apply
(No calls please)
You may apply using the following link, along with your resume and a cover letter:
Apply For This Job
Swords to Plowshares is an inclusive employer and we are proud of the rich diversity among our staff.
Please join us!