Job Description
Position Title:
Program Specialist V-VI (Data Sharing Strategist)
Class/Group:
1574-1575 / B21-B23
Military Occupation Specialty Code:
N/A
Fair Labor Standards Act Status:
Exempt
Number of Vacancies:
1
Division/Section:
Deputy Executive Director/Chief Data Office
Salary Range:
$5617.00- $6500.00 monthly
Duration:
Regular
Hours Worked Weekly:
40
Work Schedule:
This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.
Travel:
Limited
Agency Address:
300 West 15th Street, #1300 / Austin, Texas 78701
Web site:
https://dir.texas.gov/
Refer Inquiries to:
People and Culture Office
Telephone:
(512) 463-5920 or (512) 475-4612
How To Apply:
- Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
- You must create a CAPPS Career Section candidate profile or be logged in to apply.
- Update your profile and apply for the job by navigating through the pages and steps.
- Once ready, select “Submit” on the “Review and Submit” page.
- If you have problems accessing the CAPPS Career Section, please email the CAPPS Recruiting Help Desk at capps.recruiting@cpa.texas.gov
Special Instructions:
- Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
- Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.
Interview Place/Time:
Candidates will be notified for appointments as determined by the selection committee.
Notice:
Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
Equal Opportunity Employer
The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-463-5920 to request reasonable accommodation.
What We Do
The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-million-dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government. DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.
Position Summary
Working with the Chief Data Officer, the individual will act as lead and perform a variety of advanced or highly advanced(senior-level) technical, training, research, planning, policy, program assessment, and administrative activities for assigned program. The individual will have excellent writing, communication, presentation, and analytical skills. This role will be involved in planning, coordinating, implementing, and monitoring open data and closed data program elements and services that support government and higher education organizations throughout the state, and will have a focus on increasing cross-agency data sharing. Knowledge and background in data practices is expected. Serves as the Records Management Officer for the agency. Works under limited supervision with moderate to considerable latitude for the use of initiative and independent judgement for the program overall.
• The Data Sharing Strategist manages all administrative and technical support functions for current and new customers of the Texas Open Data Portal (ODP) and the Closed Data Portal (CDP); leads the process of getting new users set up, prepared and trained in how to publish their agency dataset assets to the ODP or CDP; acts as a consultant to the ODP or CDP customers by facilitating discussions through business team work sessions to identify and recommend candidate datasets for ODP publication or CDP data sharing
• Consults with DIR data analysts to analyze data from the Open Data Portal and other sources to uncover new, external cross-agency data sharing opportunities; develop data sharing business cases to support external customer engagement; and actively engage with state agencies to form partnerships, promoting the sharing of data in accordance with applicable laws and guidelines.
• Serves as the primary liaison to collaborate with agencies, institutions of higher education, legislative staff, and internal DIR programs to demonstrate and explain the ODP and CDP portals; maintains knowledge of industry advances by conducting research and by participating in or attending presentations and demonstrations centered around data-related products and services.
• Serves as the domain administrator for the CDP across all state agencies; recommends enhancements or improvements to the ODP/CDP platform; provides strategic advice by creating related policies, procedures, best practices, and standards; manages user access and collaborates annually with ODP customers to keep user access updated.
• Prepares and conducts ODP/CDP training sessions; assists with other DIR related events for the Chief Data Officer; leads and coordinates quarterly informative meetings for the Open Data Portal User Group (ODPUG); participates and presents updates at the Data Management Advisory Committee (DMAC) and other briefings as needed.
• Identifies and analyzes ODP usage trends, which are reported monthly and quarterly to the Chief Data Officer (CDO), the Strategic Initiatives Committee (SIC), and the Board of Directors (BOD); produces ad-hoc reports of ODP/CDP statistics for executive briefings, legislative requests, or other presentations; monitors the performance of the ODP platform and recommends changes as needed; supports the development of dashboards for open data stewards and agency executive leadership
- Serves as the agency’s Records Management Officer, including the following specific job functions:
- Ensures agency compliance with established records retention schedule;
- Assists agency staff with requests to archive or retrieve records from the State Library and Archives Commission; and
- Manages records management projects as necessary.
• Performs other work-related duties as assigned.
Additional Duties:
• Consults and assists with the ODP/CDP vendor to resolve any customer issues/problems encountered to the customer’s satisfaction; maintains a good working relationship with the vendor and stays updated on any new features or potential changes to the ODP/CDP platform; acts as the main point of contact between the vendor and the ODP/CDP customers.
Qualifications:
Education
- Graduation from an accredited four-year college or university with a bachelor’s degree in computer information systems, data analytics, business administration, or a related field
- Additional work-related experience may be substituted for education on a year-for-year basis (high-school diploma required)
Experience and Training Required
- Minimum of four (4) to five (5) years of proven experience in a customer service and support role.
- Minimum of four (4) to five (5) years of progressively responsible experience managing multiple priorities, problem solving, decision making, planning, and conducting presentations to IT and Business leadership.
- Minimum of three (3) to four (4) years of experience leveraging data to help solve complex business challenges/opportunities to drive business outcomes.
- Minimum of three (3) to four (4) years of experience working with relational databases using statistical applications for analyzing datasets (e.g., Excel, SAS, SPSS). Adept at queries and presenting findings in a clear and concise manner.
Experience and Training Preferred
- Experience working with data management related principles, (enterprise information management, data governance, data quality, metadata and master data management, reference data, data handling ethics
Knowledge, Skills, and Abilities
- Knowledge of information technology and Open Data issues and trends.
- Knowledge of data analysis and research methodology.
- Knowledge of IT issues and government.
- Knowledge of analytical software such as SAP Business Objects.
- Excellent communication skills – both verbally and in writing in a clear and concise manner.
- Excellent analytical skills with the ability to collect, organize, correlate, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Excellent skills in devising solutions to problems; in marketing programs; preparing reports.
- Excellent report writing, spelling, grammar, and presentation skills.
- Project management skills, including time management and organization.
- Skilled in disseminating complex information in a concise and non-technical manner.
- Skill in coordinating and solving problems; consultative and advisory skills.
- Adept at queries and presenting findings in a clear and concise manner.
- Demonstrated ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments.
- Ability to present clear and compelling evidence in favor of recommendations.
- Ability to demonstrate leadership, independence, and initiative in generating new ideas on all assignments.
- Ability to develop, evaluate, and interpret policies and procedures, and to train others.
- Ability to be responsive to queries and requests for assistance; recognize special or unusual situations and seek assistance as necessary.
- Ability to be exercise creativity, flexibility, and resourcefulness.
- Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers, and vendors.
- Ability to understand, follow and convey brief oral and/or written instructions.
- Ability to communicate both verbally and in writing, in a clear and concise manner.
- Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
- Ability to work under pressure and exacting schedules to complete assigned tasks.
- Ability to work a flexible schedule to meet required deadlines.
- Ability to comply with all agency policy and applicable laws.
- Ability to comply with all applicable safety rules, regulations, and standards.
- Ability to work under pressure and exacting schedules to complete assigned tasks.
- Ability to work a flexible schedule to meet required deadlines.
- Ability to comply with all agency policy and applicable laws.
- Ability to comply with all applicable safety rules, regulations, and standards.
Computer Skills
- Proficiency in the use of a personal computer and applicable software necessary to perform work assignments. Strong knowledge and experience using Microsoft products (Word, Excel, PowerPoint, SharePoint, and Outlook.
Other Requirements
- Regular and punctual attendance at the workplace.
- Criminal background check.
Working Conditions
- Frequent use of computers, copiers, printers, and telephones.
- Frequent standing, walking, sitting, listening, and talking.
- Frequent work under stress, as a team member, and in direct contact with others.
- Occasional bending, stooping, lifting, and climbing.