At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge.
KI has an opening for Project & Service Coordinator in our Sales Operations department at our corporate headquarters in Green Bay, WI!
See your work come to life from quote to installation! This role is responsible for all inbound pre-sales and post-sales activities generated by their assigned territory. This position will provide exceptional sales, product and/or order support to sales teams, customers, dealers and other business partners. Pre-sales activities will include providing quotes and pricing of furniture, reading drawings, updating our CRM tool (Salesforce.com), quoting installation, updating change orders, and being able to work through construction timelines with contractors. Post-sales activities will include coordinating installations, transportation, and delivery dates with internal departments as well as timely resolution of quality issues.
Training for this role includes an 8-week comprehensive course.
The ideal candidate will have an Associate’s or Bachelor’s degree in a related field, or equivalent work related experience. A minimum of 2 years of customer service, sales or project management experience as well as strong communication and organizational skills are required.
This position pays $24/hr. This position will start on 9/25/23. Full benefits package included. Join a dynamic team and apply today!
KI is an Equal Opportunity Employer.
Other details
- Job Family Business Operations
- Pay Type Hourly
Apply Now