We are seeking an energetic, skilled, and motivated Project Coordinator to join our team. In this role, you will create organization and senior move management plans for a wide range of clients who will rely on you to help them achieve their Lifestyle goals.
The VA Office Manager and Bookkeeper role is one of the most important roles at A Call to Order – Professional Organizers. It requires a great amount of organization, detail orientation, coordination, effective communication skills, and leadership. The ability to work well in a fast-paced environment, remain calm in stressful situations, and teach members of our multi-person team is necessary.
A Call to Order – Professional Organizers is a Certified Senior Move Management, downsizing, estate clearing, and Certified home organizing company serving seniors and their families and busy professionals since 2008.
We partner with seniors, busy professionals, and their families to effectively manage and organize their major life transitions in downsizing, moving, and estate clearing. We develop customized solutions and offer hands-on support and guidance with a unified team approach and a superior client experience.
OURCOREVALUES:
HONESTY INTEGRITY TRUSTWORTHINESS COMPASSION PROFESSIONALISM TRANSPARENCY SOLUTIONS FOCUSED RELIABILITY COMMUNICATION
Job Duties and Responsibilities
Evaluate client level of needs and skillset to plan reachable goals and collaborate with the management team for the development of clients’ downsizing, organizing, liquidation/consignment, and moving projects
Design Senior Moves and organizational programs using company systems and tools
Lead clients through planned decluttering and organization routines
- Counsel and educate clients on organization tools, systems, and maintenance items Create order, simplicity, functionality, and visual appeal in any space
- Develop strong relationships with clients and utilize a high level of communication to ensure customer service in line with core values
- Track client and project progress guide and assist clients through decluttering of spaces
Adjust client plans as goals and outcomes are reached
Follow all health and safety regulations and company policies
Communicate clearly and effectively with clients and co-workers on-site and off-site throughout the project management process
Create accurate contracts within the company system
Maintain an accurate schedule within the company system
Delegate, train and assign tasks to team leaders, organizers, and movers
Keep organized records of walk-through videos, photos, notes, and files
Take before and after photos and collect client testimonial videos and written reviews
Work with community partners such as senior living communities, realtors, and third-party vendors for client project success
- Assist with the removal of unwanted items
- Product sourcing and procurement (research remotely from your location and/or instore shopping, vendors & partners)
- Maintain organizing supplies and equipment required for each job
- Stay engaged in ongoing learning regarding organizing strategies and specializations and share this learning with others in the company
Position Requirements
- Associates Degree or Certification in any field required, BA or BS preferred
- Must be able to brand and sell the company wherever you go
- Must have a passion for organizing, and improving the functionality and visual appeal of spaces
- Must be fun, outgoing, and able to maintain a positive energy for our clients (our clients need your enthusiasm- this is hard work!)
- Must be able to work with clients who may need specialized attention
- Must be able to build positive and professional relationships with community partners, vendors, and campuses
- Must have excellent written and verbal communication skills
- Must be able to stay focused and help a client do so
- Must be a good listener
- Must be patient and flexible- this job requires a lot of empathy and compassion
- Must have spatial awareness (planning for the organizing)
- Must be able to lift and transport up to 50 lbs. at a time
- Must be able to maintain a high level of activity all day, including carrying, standing, walking, bending, kneeling, stooping, and crouching
- Cannot be sensitive to allergens (dust, animals, or otherwise)
- Must have personal transportation, a smartphone, and internet access
Salary Range: $18-30 per hour; admin rate $13.65
Requirements
Preferred Requirements
Human Skills:
- Organization
- Integrity
- Dependability
- Effective listening and communication
- Creativity
- Problem-solving
- Detail-oriented
- Adaptability/ Flexibility
- Willingness to learn
- Willingness to contribute to a team
- Empathy/Compassion
- Self-motivated, strong work ethic
- Time management
Hard Skills:
- Space Planning skills
- Understanding of a range of organizational systems, strategies, and techniques
- Familiarity with a broad range of organizational and moving supplies
- Installation skills: hanging pictures, installing shelves, assembling the furniture (think Ikea flat packs!)
- Interior design skills a plus
- Project management skills
- Tech savvy is a plus
- Experience working with senior citizens and their families is a plus
Specialty Skills:
Decluttering, Purging and Clutter Management, Residential Organizing, Classroom Organizing, Company Organizing, Business Organization, Storage Unit Organization, Garage Sale Prep, Design Organizational Solutions, Major Home Restyling, Combining Multigenerational Households, Home Restyling, Pre-Move Assistance, and Post-Move Assistance
Benefits
Benefits and Perks
• Annual reviews with opportunities for further education, pay increases, and career advancement
• Flexibility in schedule
• Educational opportunities with the National Association of Productivity and Organizing Professionals (NAPO), leading to the achievement of organizing specialist certificate(s) in:
o Residential Organizing
o Life Transitions
o Workplace Productivity
o Household Management
o Brain-Based Conditions
o Team Productivity
• Educational opportunities with the National Association of Senior & Specialty Move Managers (NASMM)
• Commission on qualified client and team member referrals
• 401k Opportunity
• Paid Time Off and Paid Sick Leave
• Community Discounts
• Fun Team and Relationship Building Events
We work in Colorado Springs (El Paso, County), and serve other communities in Southern Colorado.