Company Description
WHO WE ARE:
Vision: Be the most trustworthy IT partner for customers and Microsoft through exceptional customer, experience, relationships, and honesty.
Mission: Empowering organizations to achieve the power and promise of Microsoft Cloud. Organizations that have made an investment in Microsoft cloud services are faced with unlocking its full potential. Agile IT’s mission is to provide a spectrum of services focused on expediting our customers’ ability to achieve or exceed their objectives.
THE FUN STUFF:
We enable companies to leverage the cloud, as a remote company, we embrace the cloud. Would you love to work at a company that plays with the latest Microsoft technologies? How about an organization where your opinions are encouraged and valued? Are you interested in continuously learning and applying new skills? Looking for multi-featured benefits that include competitive and attractive compensation, holidays, PTO, life insurance, medical, dental, vision, 100% vested 401k with employer contributions, flexible spending accounts and more?
With Agile IT you will enjoy all of the above and then some. We may not work in the same office together, but we definitely stick together. As one of our employees said, “We call ourselves, ‘The Band of Misfit Toys.’ And we are. For a bunch of people that would have never come together in any other circumstance, we will ride or die together in our work setting. We cover down, we have each other’s backs and I know that the humans on my team are here to get the job done.”. Come join the band!
WHO YOU ARE:
- Transformational – You are an agent of change, capable, and excited to embrace new solutions and technology to transform yourself, your clients, and your company.
- Inquisitive – You have an appetite to learn, to stay on the cutting edge, and pursue new ideas with rigor.
- Tenacious – You are driven relentlessly to deliver results and get to the end point. You actively turn obstacles into opportunities with ownership and passion.
- Challenging – You ignore the status quo, challenging yourself, your team, and your customers to new levels of performance, and you respect when you yourself are challenged.
- Trust – You are trusted to deliver what you commit. Customers can depend on Agile IT to deliver what is needed for their business.
Job Description
HOW YOU FIT:
The Project Coordinator role is a key member of the Project Management Office at Agile IT, assisting with the proper startup, scheduling, closure, and customer acceptance of customer engagements and single workstream projects. You will be essential to ensuring customer success and communication from one-time projects to ongoing services.
You are a people person who has the ability to empower and support individuals, providing them with resources, helping them remove obstacles, and providing the guidance and encouragement needed to succeed. You are a judicious accomplisher and love getting the right things done efficiently and effectively and using your judgment to avoid wasting time and resources. You get a lot done by identifying the highest priorities and holding yourself to high standards of execution.
WHAT YOU DO:
- Work with the Project Managers to execute project startup processes, review project work reports, and ensure customer acceptance and project closure.
- Work with the Engineering Manager and/or Resource Coordinator to specify and identify delivery resources, confirm schedule commitments, and ensure delivery readiness.
- Introduce delivery resources to customer project contacts for technical delivery.
- Plan and coordinate project schedules and project assignments.
- Track budgets, labor, and costs on projects for successful completion within project specifications.
- Monitor project communications and coordinate escalations within Agile IT where needed.
Qualifications
WHAT SETS YOU APART:
- Attention to detail with proven problem-solving skills
- Demonstrate the professional and soft skills necessary to assist customers and Agile IT resources
- Exemplary written and verbal communication skills
- Ability to juggle multiple projects and priorities while remaining calm under pressure
- Proficient end-user skills in working with Microsoft Office highly desired
- At least 1 year of experience in an IT services organization
Additional Information
NICE TO HAVE:
- Experience in a Microsoft service delivery organization
- Experience working with external, corporate customer stakeholders
- Experience with basic business budget concepts
THE FINE PRINT:
Compensation and Benefits
- This is a full-time non-exempt position.
- Ideally located in San Diego, CA with a hybrid schedule (2-3 days in office)
- Pay range is $28/hour to $32/hour
- Starting pay is generally lower to mid-range; based on experience.
- Medical/Dental/Vision
- 401(k) with 3% employer contribution with 100% vesting
- Combined 18 days PTO increasing with tenure
- 9 paid holidays
- $200,000 basic life insurance
- Remote mental and physical health networks
- Voluntary life
Background checks, pre-employment aptitude, skills, and personality testing are a mandatory part of the recruitment process. Agile IT is 100% remote in accordance with state and federal guidelines. All Agile IT employees are provided with laptops and home office equipment. Due to the contractual requirements of our work with government entities, all hires must be US Citizens.
We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. All your information will be kept confidential according to EEO guidelines.