Promotional Products Account Executive
Location: Tallahassee, FL (in-office)
Schedule: FT, 40 hours a week, 8:30am – 5:00pm, Monday – Friday
Compensation: $20/hr + uncapped commission on promotional product orders (potential for $1K/month commission or more)
Summary of Qualifications:
- Experience managing accounts and providing excellent customer service to decision-makers
- Top notch verbal and written communication skills
- Understanding of marketing & branding strategies
- 2-year associate’s degree or equivalent
- Ability to pass a criminal background check and drug screening
About this role: Target Print & Mail (TPM) is a mid-size commercial printer specializing in printing, signs, graphic design, promotional products and direct mail services.
We are seeking a friendly, motivated, and hard-working new member for our customer service team who will focus on the ad specialties or promotional products market. In addition to producing quotes and submitting orders for all customers, this role is responsible for sourcing and purchasing promotional products for discerning local and national clients. This could be anything from a simple pen or mug to a custom-made bar stool or trade show booth. This work is vital in spreading brand awareness and assists our sales team with customer engagement, playing a key role in helping grow the business.
We think you’ll succeed in this position if you are someone who:
- Sees themselves as a member of their client’s team, not just an order-taker
- Loves thinking about branding, marketing and promotional strategies
- Is highly organized and process-oriented
- Is extremely detail-oriented and believes in checking everything twice
- Is a team player
- Is looking for more than just a “job” and wants a stable career with a set schedule
If these qualities describe you, please read on!
More about our company: When applying for a new job, it’s important to know about the workplace culture. At TPM, we pride ourselves on providing quick turnarounds of beautiful print projects that meet the highest quality standards and are delivered with unmatched customer service. This means that we are deadline-driven, focused on quality, and we take pride in what we do. Although we take our business seriously, we also maintain a fun-loving atmosphere and a cohesive family culture. We have numerous team members who have established 20+ year careers at TPM, and we work hard to provide a positive work environment. This is something that has remained consistent since we opened our doors in 1982. To this day we remain a woman-owned small business with deep roots in the Tallahassee community.
Essential Tasks of the Promotional Products Account Executive:
- Translate customer visions into beautiful branded pieces that further client marketing goals
- Create clear quotes based on complex pricing structures
- Research, shop, plan, coordinate, and order various promotional items from millions available
- Help your client meet their goals within often tight budgets
- Oversee the purchase, communication, and delivery of branded pieces
- Maintain strong relationships with existing clients and cultivate new partnerships
- Work under tight deadlines and occasionally stressful time constraints
- Work on sensitive projects and keep client projects confidential
- Communicate via email and phone clearly & professionally
- Maintain a positive, can-do attitude
Requirements
The ideal candidate has the following:
- Two (2)+ years of experience managing accounts and providing excellent customer service to decision-makers
- Top notch verbal and written communication skills
- Understanding of marketing & branding strategies
- 2-year associate’s degree or equivalent
- Ability to pass a criminal background check and drug screening
- Ability to commute to our Tallahassee-based office Monday – Friday
- Strong drive to close deals and grow the business
Benefits
Here at TPM, we understand that highly satisfied employees are key to a thriving business. This is why we offer:
- A workplace culture that supports collaboration, teamwork, and a family-oriented environment
- Competitive pay of $20/hr + uncapped commission on promotional product orders (potentially earn an additional $1,000+ monthly)
- Potential for monthly, quarterly or annual bonuses based on company performance
- 55%+ health insurance premiums covered for the employee
- Group dental and vision plans available
- 401(k) matching plans (1:1 for the first 3%, 1:2 for 4-5%)
- Two weeks of annual PTO accrual that increases with tenure
- A break room packed with free snacks, coffee, and drinks
- Catered lunches monthly
- And… lots of cake!
If you think you’d be a good fit, we’d love to see you apply!
When applying, please upload your resume and a cover letter.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.