Overview
$1,000 Hiring Bonus!
Announcing a new hire Sign On Bonus available to Catholic Housing Services Property Manager Positions.
Full-time position starting at $30.42 – $35.21/hr (D.O.E) with COMPETITIVE BENEFITS INCLUDE:
- Medical, Dental, Vision, Life Insurance and Long-Term Disability
- Health Savings Account and Flexible Spending Account
- Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
- CCS/CHS 403(b) Employee Saving Plan
- Employee assistance program
- Lots of room for advancement
Position Description
The Property Manager is accountable for overseeing and ensuring the financial stability of the affordable housing developments as designated by the Regional Director. The position oversees housing operations, supervises site staff, coordinates with the Resident Service staff, ensures compliance with safety standards, and regulatory requirements, and is accountable for sound financial management and achievement of key performance indicators of the properties.
To effectively house our residents, housing management staff and services staff strive to cooperate and work in tandem. Housing management and services staff share common goals: the health and wellbeing of residents and the sustainability of the property. Support for our residents is the overarching goal that CHS strives to achieve, and each of our employees, no matter what their role is an active participant in striving for that. The person in this position will work closely and collaborate and communicate on a regular and frequent basis with the Regional Director, Service staff and Facilities staff.
Program Description
Chancery Place Apartments, a HUD 202 program, are housing programs of Catholic Housing Services, consisting of 84 units serving residents who are elderly and/or are disabled.
Responsibilities
OCCUPANCY
- Maintain occupancy standards by effective coordination and monitoring of unit turns, including efficient scheduling and use of vendors.
- Ensure property curb appeal meets agency standards.
- Maintain property waitlist in accordance with policy and effectively communicate application procedures and eligibility requirements to prospective tenants.
- Effectively lease units by coordinating marketing efforts for the properties, including advertising, networking and accommodating prospective tenants’ schedules.
- Execute lease agreements with tenants and provide orientation.
- Work with applicants to complete an accurate compliance file for approval prior to move-in.
- Serve appropriate legal notices to tenants and process evictions per Washington State Landlord Tenant Law and applicable local laws.
RESIDENT RELATIONS
- Promote resident retention by ensuring a strong commitment to customer satisfaction that includes appropriate communication and understanding of the population served.
- Assist in the promotion of “community” among the residents of the building.
- Respond to tenant complaints and issues promptly and seek resolution at the lowest level possible.
FISCAL MANAGEMENT
- Prepare annual budget for property in consultation with Regional Director.
- Monitor and control expenses within the constraints of the annual budget, including monitoring monthly financial statements and reviewing variances with appropriate Property Accountant and Regional Director.
- Assist accounting staff with annual audits.
- Collect rent and other monies and make bank deposits.
- Maintain property operations through the use of Property Management software (BostonPost) including tenant ledgers, cash receipts, transactions, delinquencies, move-ins and outs.
- Perform month end procedures with assigned Property Accountant.
- Report on property’s performance as it relates to revenue, expenses and occupancy through a monthly manager report; review delinquencies; ensure profitability for property.
- On a quarterly basis, submit bad debt write-offs for approval to Regional Director.
- Approve purchase of necessary equipment and supplies for operating, maintenance, equipment replacement and painting functions at property.
- Monthly Manager Reports submitted accurately and on time.
PERSONNEL SUPERVISION AND LEADERSHIP
- Recruitment, hire, train, supervises and evaluates staff. Directly supervise Maintenance, Assistant Property Manager and Janitorial staff as applicable.
- Promote ongoing training and support and ensure attendance at all CCS / CHS mandatory trainings.
- Set agenda for and facilitate regular staff meetings.
- Assure update of training manual, provide new hire orientation to the program and mentor staff on an ongoing basis.
- Be on call as needed and in emergencies.
- Ensure understanding and commitment to CHS Mission and also Ethics Policies.
- Build relationships with local neighborhood and community representatives, especially in the areas of public safety and neighborhood environment.
- Delegate responsibilities as appropriate and encourage staff initiative.
CONTRACT COMPLIANCE AND REPORTING
- Ensure compliance with all HUD regulations and requirements and any other contract or licensing requirements.
- Ensure that program operation and documentation complies with contracts, auditing and all other applicable standards.
- Develop and conduct ongoing review process to ensure that program standards are maintained.
- Responsible for collecting, compiling and dispersal of all program reports as required.
FACILITIES MANAGEMENT
- Review/plan long-term maintenance programs for property including building systems and other components, building envelope, etc. in conjunction with Regional Director, funder(s), and Facilities Director, to ensure structural integrity.
- Conduct apartment and building inspections as required by HUD annually and on an as needed basis.
- Negotiate service contracts with vendors i.e. landscape contract, pest control contract, etc. in keeping with agency contract review protocol.
- Obtain bids from vendors as needed and consult with Facilities Director in determining capital improvement projects and developing scope of work proposals as needed.
- Ensure the implementation/testing of the property’s emergency preparedness plan and safety protocols.
- Ensure the daily, weekly, monthly and annual janitorial/maintenance duties are being performed per agency policy and procedures.
- Maintain building security.
- Other duties as assigned.
Job Conditions
This position requires work in an environment where there may be exposure to blood, bodily fluids, other potentially infectious material, maintenance and cleaning supplies. Other exposures could include chemicals involved in pest control, paint and other materials used in building maintenance. This is a residential community where there is cause to enter individual apartments, which may expose one to household odors including cooking smells, pet odors, etc. Other working conditions may include frequent interruptions, working alone, evening or weekend work, working long hours during peak periods, being on-call, interactions with angry persons, and extensive use of computers.
Qualifications
- Three (3) years Property Management experience.
- Three (3) years of supervisory/management experience.
- Accounting and/or fiscal management experience.
- Section 42, Tax Credit or other Affordable Housing experience (preferred 3 years).
- Experience with Boston Post, MRI, Avid Exchange and Net Vendor.
- Proficient computer skills, competency with Microsoft Word, Excel and Outlook, and ability to utilize a property management software program.
- Ability to work independently, organize, prioritize and follow through to the completion of tasks.
- Ability to communicate effectively verbally and in writing.
- Ability to work with people who may have issues related substance addiction, physical and mental health problems, and who may be in need of social living skills.
- Demonstrate attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations, as well as a commitment to working with people who are homeless.
- Support the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
- Must possess and maintain a valid Washington driver’s license, insurance and dependable vehicle.
- Ability to pass a criminal history background check prior to employment.
- Working knowledge of Washington’s landlord-tenant law and federal fair housing law.
- Self-motivating with a high level of positive energy.
- Excellent communication and teamwork skills.
- High school education or equivalent.
- Successful completion of background check and drug screen required.