Overview
Visitor Experience & Public Engagement Specialist (Public Relations Specialist I)
The Nora Eccles Harrison Museum of Art (NEHMA) at Utah State University seeks an experienced Visitor Experience and Pubic Engagement Specialist to work in a team-based office environment. This position will supervise museum attendants to ensure visitors have a welcoming and educational experience, manage all aspects of museum events and rentals, and promote the Museum and its collection, exhibitions, programs, events, activities, and facilities to both on and off campus audiences as well as local and national media (print, electronic, and broadcast). Additionally, with the help of interns, the position oversees the museum’s website updates, social media platforms, event calendars, newsletter, marketing research and analysis, and advertising campaigns. A successful candidate will create an integrated marketing and communications strategy to deliver the Museum’s key messages across multiple platforms to various constituents with consideration given to branding visibility and audience and visitor growth in alignment with the Museum’s mission and goals.
Responsibilities
The ideal candidate will be able to effectively support a range of responsibilities in a fast-paced office setting. In the capacity of events coordinator, this position will support the Museum’s efforts to plan, market and execute events, such as exhibition receptions, lectures, panel discussions, book clubs, student groups, private events, and fundraisers. The position will have the ability to hire interns and will work with museum attendant staff to assist with event duties and occasional marketing efforts.
Qualifications
Minimum Qualifications:
- Bachelor’s degree in museum studies, art history, communication or related field OR an equivalent combination of education and experience
- Experience working in customer service and/or events management
- Available to work occasional evenings and weekends for events
Preferred Qualifications:
- Experience working in a museum in the capacity of visitor services and events management
- Basic knowledge of website CSS & HTML
Knowledge, Skills and Abilities:
- Excellent writing and editing skills; exceptional verbal, interpersonal communication, and organizational skills; high creativity; project management, and attention to detail required
- Ability to effectively build and cultivate professional relationships, identify, and use internal/external resources creatively and effectively, and utilize a strong network of contacts
- Ability to think through the details and logistics of event needs and plan accordingly
- Skills to hire, train and supervise museum attendants, leading by example to welcome visitors and assist them in any way needed
- Excellent writing skills to communicate with the press and public
- Ability to work cooperatively across departments to achieve common goals
- Proven experience with audience development and dedication to the principles of diversity, equity, accessibility, and inclusion
- Proficient in Google AdWords and evaluate related forms of digital analytics and reporting
- Openness to new ideas and their implementation. Ability to react and adapt to changing circumstances appropriately, and to play a pivotal role in creating an inclusive museum environment
- Proficiency working with Mac based applications, MS Office (Word, Excel, PowerPoint) and other basic desktop applications. Experience with any combination of software programs is helpful, such as Photoshop, Illustrator, Adobe, Dreamweaver, InDesign, and Flash
- Familiarity with major social media platforms (Facebook, Twitter, Instagram, YouTube, Flickr, Forums, Wikis, blogs, etc.) and experience managing business accounts on those platforms, in either a corporate or non-profit setting desired
Required Documents
Along with the online application, please attach:
- Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”
- Cover Letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Advertised Salary
Minimum $38,000 commensurate with experience and excellent benefits
ADA
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
University Highlights
Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.
USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employs 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.
A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.
The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.
USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.
USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.
USU Land Acknowledgment
Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.
*updated 05/2022
Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov