Salary: $17.34 – $19.07 Hourly
Location : Milton, FL
Job Type: Full-Time
Job Number: 01483
Department: ANIMAL SERVICES
Opening Date: 10/23/2023
Closing Date: 10/30/2023 4:30 PM Central
General Description
Assists public with questions or problems and directs them to the proper entity or personnel. Specialized clerical and receptionist work following well established procedures.
Essential Job Functions
Essential functions are fundamental job duties. They do not include marginal tasks which are also performed but are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, nor does every position allocated to the class necessarily perform every duty listed. Personal characteristics required of all employees such as honesty, industry, sobriety and the ability to get along with others, are presumed qualities and may not be listed specifically.
- Handles walk-in and call-in requests or complaints from public; provides needed information.
- Write reports on filed requests or complaints.
- Directs public to appropriate division or personnel for assistance.
- Types information or enters data in computer.
- Travels to mobile sites within the county.
- Assists with scheduling of foster visits, appointments, etc.
- Assists with rescue paperwork and close out of computer.
- Interacts with the public in an effective and courteous manner.
- Must demonstrate commitment to our mission, vision, values and goals and represent the County in a professional, dignified manner at all times both in actions and appearance.
- May have a role in the County’s disaster preparation and/or disaster recovery efforts, as designated in the County Comprehensive Emergency Management Plan; may be required to work before, during and/or after an emergency.
- Must be able to meet minimum attendance standards.
- Performs related duties as required.
ESSENTIAL PHYSICAL, VISUAL AND COMMUNICATION SKILLS:
The physical requirements are that of sedentary work and include exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Walking and standing are required occasionally. Requires repetitive motion of the wrists, hands and/or fingers. Requires fingering to include picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling. Required to operate a motor vehicle in the performance of job functions.
Requires close visual acuity to perform an activity such as: preparing and analyzing data and figures. Transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
Requires the expression or exchange of ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly or quickly. Requires perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication and to make the discriminations in sound.
ENVIRONMENTAL CONDITIONS:
The work environment involves moderate risks or discomforts that require special safety precautions and/or is exposed to one or more disagreeable conditions such as irate customers, outdoor weather conditions, excessive noise, extreme temperatures, odor, dust, etc. at least 25% but less than 50% of the work time.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of business English, spelling, arithmetic and office practices and procedures; database software; internet, spreadsheet and word processing software; geographical layout of Santa Rosa County, including streets and highways; different agencies or organizations available to assist citizens.
Required to operate a personal computer and word processing, spreadsheet and/or database programs.
Required to speak clearly and distinct in a well-modulated and pleasant voice using correct grammar and choice of words; react calmly and use common sense when assisting the public; write legible and detailed reports.
Minimum & Preferred Qualifications
A four-year high school diploma or its educational equivalent; supplemented by six (6) months of administrative or clerical experience; OR an equivalent combination of education training and experience that provides the required knowledge, skills and abilities. Must be computer literate. Requires a minimum typing speed of 20 cwpm.
LICENSURE AND/OR CERTIFICATIONS:
Requires a valid driver license at the date of hire and maintain said license while employed in this position.
Supplemental Information
Applicants must have at least the minimum educational documentation and/or certifications (requested within the job description) uploaded with their application to be eligible for consideration. Documentation may be uploaded at the time of application, scanned and emailed, faxed, or hand-delivered.
NOTE: The information given on your application will be evaluated against the minimum qualifications of the job description. After all applications are evaluated, your name will be placed on the employment list and sent to appropriate hiring authority for consideration.
The online application and complete job descriptions can be viewed at www.santarosa.fl.gov Complete job descriptions may also be obtained at the Human Resources office located at 6495 Caroline Street, Suite H Milton, FL 32570.
Candidates may be asked to demonstrate knowledge and skills related to the position during the interview process.
A Drug Free Workplace/EQUAL OPPORTUNITY EMPLOYER /Veteran’s Preference will be given in accordance with Florida Statutes.
HOLIDAYS: Employees receive 11 paid holidays.
ANNUAL LEAVE:
0-4 years – Employee is eligible to earn up to 104 hours per year. (4 hours per pay period)
5-9 years – Employee is eligible to earn up to 130 hours per year. (5 hours per pay period)
10-14 years – Employee is eligible to earn up to 156 hours per year. (6 hours per pay period)
15-19 years – Employee is eligible to earn up to 182 hours per year. (7 hours per pay period)
20+ years – Employee is eligible to earn up to 208 hours per year. (8 hours per pay period)
SICK LEAVE: Employee is eligible to earn up to 104 hours per year. (4 hours per pay period)
HEALTH INSURANCE: Choice between three (3) health plan options.
DENTAL INSURANCE: Employee has the opportunity to purchase dental insurance.
VISION INSURANCE: Plan may be purchased by employees and their eligible family members.
FLEXIBLE BENEFITS: Consists of Health, Dental, Cancer, Short Term and Long Term disability. These benefits may be purchased by employees on a pre-tax basis.
LIFE INSURANCE: FREE policy for $25,000
SUPPLEMENTAL LIFE INSURANCE: Employee may purchase additional life and accidental death insurance through group rates.
TAX-FREE SPENDING ACCOUNTS: Tax-free spending accounts to help pay for health care and dependent care expenses.
RETIREMENT: As a Florida Retirement System (FRS) member, employees pay 3% of gross salary on a pre-taxed basis with the County contributing the remaining amount. Eligibility depends on option chosen; either 1 or 8 years to vest.
DEFERRED COMPENSATION: Tax deferred savings plan available for retirement purposes. Employee pays full cost.
SOCIAL SECURITY: Social Security Retirement, Disability, and Insurance Benefits.
CREDIT UNION: Banking services including checking, savings, and loans available per credit union policy.
JURY DUTY: Paid leave for jury duty.
BEREAVEMENT LEAVE: Up to three (3) days leave for death in immediate family.
EMPLOYEE ASSISTANCE PROGRAM: FREE confidential counseling and referral service for employees and their families. Three visits per year for each employee and immediate family members.
UNIFORMS: FREE uniforms for those required to wear uniforms.
EDUCATIONAL OPPORTUNITIES: Full and partial reimbursement of tuition cost for approved course work.
SICK LEAVE POOL: Paid leave, up to 480 hours, awarded for absence due to health emergency.
01
Are you legally authorized to work in the United States?
- Yes
- No
02
Will you now or in the future require sponsorship to work within the United States?
- Yes
- No
03
Please indicate your highest level of education completed.
- High School Diploma or GED
- Associate’s Degree
- Bachelor’s Degree
- Master’s Degree or higher
- None of the above
04
If you indicated completion of a degree, please provide your major and/or minor (if none, enter “N/A”) in the space provided.
05
Please indicate your months or years’ of administrative or clerical experience.
- None
- Less than 6 months
- At least 6 months but less than 1 year
- At least 1 year but less than 3 years
- At least 3 years but less than 5 years
- At least 5 years but less than 7 years
- At least 7 or more years
06
Please describe your administrative or clerical experience (If None, enter “N/A”) in the space provided.
07
Please indicate your level of proficiency with a computer.
- None, but willing to learn
- Beginner
- Intermediate
- Advanced
- None of the above
08
Please select below any Microsoft Office programs you have experience with.
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Publisher
- Microsoft Access
- Microsoft Teams
- None of these
09
Can you type at least 20 cwpm? **Note, a typing test may be required**
- Yes
- No
10
Do you have experience working with a state/local government agency?
- Yes
- No
11
If you answered “Yes” to the previous question, please describe your experience working with a state/local government agency, to include the agency name and job title (if “No”, enter “N/A”) in the space provided.
12
Do you possess a valid driver license?
- Yes
- No
Required Question