Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Your role in our mission
Update the subsystem manuals for the internal Medicaid subsystems. Work with programmers to update the manuals. Create correspondence letters between OHCA and Gainwell and track all documentation. Conduct and create training materials for new hires, including an acclimation guide, HIPAA, and all operational areas. Create and assist in iCE training materials, and create communication and surveys as needed to meet SLA requirements. Conducted training on the use of the Medicaid subsystems for OHCA employees every quarter as needed. Meet all deadlines and SLAs for documentation requirements. Work with other team members to update forms, websites, and other areas of communication. Update logos and other documents as requested. Develop training classes and training aids to help Medicaid Providers access and use the claims submission system correctly. Other duties and tasks as assigned by management.
If applicable, Coordinate workshops for SoonerCare Members/Providers. This includes preparing and organizing the workshop registration, answering questions about registration, attending the workshops to aid with workshop packet pickup, and preparing a summary deliverable for Oklahoma Health Care Authority (OHCA).
What we’re looking for
- Six or more years of experience with business process service delivery and improvement, preferably in an outsourcing environment
- Experience working with client company products and/or services
- Experience working with client company industry and/or functional area
- Experience working with business solutions software
What you should expect in this role
- Strong communication skills
- Strong organization and time management skills
- Good problem-solving skills
- Team leadership skills to train and assist less experienced personnel
- Ability to assess clients’ business and identify improvement opportunities
#LI-ON-SITE #LI-JW1
The pay range for this position is $40,900.00 – $58,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.