Company Description
The entire team at Luth Research take pride in hiring diverse individuals of all backgrounds. We believe what makes a top-notch employee is personality, attitude and work ethic combined with solid skills and experience.
For more than 40 years, Luth Research has been advancing next generation consumer intelligence with innovative market research approaches. From survey research to digital tracking, as well as qualitative and call center services, our commitment to innovation and technology is driving change in the market research industry. Luth Research seeks team members that model our Core Values: Passionate and Driven, Delivering Excellence, Embracing and Driving Change, Career Growth and Development, and Keeping it Fun. Together, our vision is to connect millions of minds and devices worldwide to inspire business decisions.
Job Description
The Manager is responsible for successful outcomes for all Qualitative work. Skills and experience in dealing with client communication for project demands requiring creative and focused results in all fielding including recruiting, processes, tracking, reporting and costs in order to complete projects for clients in an error-free, timely manner which results in growth and profitability for the company.
Essential Job Functions and Responsibilities:
- Communicate with clients on specifications, timeline and costs from bids to final billing of the project to a successful and timely completion.
- Oversee all projects including project set up, recruiting, interviewing, client coordination and final costing.
- Be pro-active and creative in recruiting to successfully complete projects on time to maximize quality and constancy.
- Develop processes by working with departments on time- sensitive and critical show rates for all projects.
- Develop and maintain client relationships in order to foster continuous growth of the department.
- Establish benchmarks and ongoing reports to determine productivity of recruiters and partners for a cohesive successful Qualitative group
- Build the database to assist in completing jobs on time and with maximum efficiency.
- Maintain systems, records and neat and orderly documentation to ensure efficiency of operation.
- Must be willing to work within other departments to expand knowledge and add value to the Luth Research staff.
- Any special projects as requested by the President or Manager of Qualitative Research.
- Any other tasks and projects assigned by executive management.
- This position is part time and minimum wage: $17.75 – $17.75 per hour.
Other Job Functions and Responsibilities:
Commitment: Knowledgeable about market research, dedicated to the goals of the company while promoting a positive culture to ensure good relationships, overall satisfaction and profitability.
Accessibility: Must be able to access and function within areas key to productivity. Adequate manual dexterity to operate assigned and shared office equipment. Ability to travel on periodic overnight and extended stays, and work extended hours when necessary.
Communications: Must speak clearly and fluently to communicate on a wide range of topics. Above average reading comprehension, and grammatically correct written communication skills. Must have the ability to understand and respond intelligently to business correspondence. Interpersonal skills as needed to persuade, manage conflict, debate and negotiate. Response to pressure should be calm and reasonable.
Judgment: Comprehension of job requirements and procedures. Can initiate and perform work assignments under minimal supervision that may be broad, varied, and complex in nature. Employee must have the ability to use educated and intuitive judgment to make decisions.
Flexibility: Must be able to work in a shifting environment with ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Analysis: Mathematical aptitude; use of numeric calculations for accuracy of reports and tasks.
Organization: Organizational and time management skills sufficient to plan and accomplish assigned goals.
Logic: Deductive reasoning ability to enable the appropriate application of general concepts to specific situations. Able to translate theory into business practices. Employee must apply experience, skills and information to identify problems and plan strategic resolutions.
Core Values: Luth Research and its employees are committed to our Core Values; Passionate and Driven * Delivering Excellence * Embracing and Driving Change * Career Growth and Development
Qualifications
Education, Experience & Skills:
Education:
- High School Diploma
- 2 year College degree preferred.
Specific Job Experience:
- 3- year qualitative research experience
- In-depth knowledge of recruiting for various types of Qualitative Research
- Must be literate in software, computer, math, communication and interpersonal skills
Shift Availability:
- Flexibility Required
Additional Information
All your information will be kept confidential according to EEO guidelines.
Videos To Watch
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