Description
Position at Zones
About Zones
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Quality Specialist
As a Quality Specialist, you will report directly to the Quality Director and will complete routine activities to monitor and coordinate the project quality program. This position will be responsible for reviewing documents, attending meetings, conducting walk-through inspections and investigating non-compliant conditions. You will also be responsible for coordinating, documenting and reporting quality control and quality assurance activities and performing quality control inspections and tests and for providing required documentation for the assigned areas or disciplines on a project.
Key Responsibilities
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What you’ll do as the Quality Specialist:
- Support and comply with the overall documentation, maintenance, and continual improvement of the Logistics Organization’s Quality & Environmental Management System (QEMS)
- Support the process that controls procedures, records and other QEMS system
- Drive all Quality & Environmental Management System requirements of the customer, internal ZONES processes, ISO 9001 & 14001, and regulatory/legal
- Ensure the QEMS are compliant with all applicable requirements of ISO 9001, 14001, and other standards as required by the Logistics Organization
- Responsible for supporting the ISO Auditors as directed by the Quality Director
- Maintain certification to the current version of ISO 9001 & 14001 requirements
- Drive Corrective and Preventative Action process, and Customer Satisfaction process for the Kent location
- Ensure customer facing issues are logged and appropriate root cause analysis driving continuous improvement is done
- Perform daily WHS inspections and GEMBA walks to drive process and safety compliance
What you’ll bring as the Quality Specialist:
- Associate degree or bachelor’s Degree preferred
- 6 Six Sigma certification a plus
- Experience to ISO requirements and supporting certifications
- Process documentation writing skills
- Excellent time management and organizational skills
- Excellent verbal and written communication skills
- Ability to meet quality standards for services and evaluation of customer satisfaction
- Production processes, quality management, and control, costs, and other techniques for maximizing the effective distribution of goods
- Proficiency with excel, database applications and administration systems, specifically Microsoft Office
- Ability to work effectively alone and is flexible to handle changes in priorities
- Highly motivated, service and team-oriented individual with an attention to detail
Compensation:
- Qualified candidates can expect a salary range of $24.00 – $26.00 hourly.
- Note: Compensation is benchmarked on local Washington area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
#LI-TO1 Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
All qualified applicants Solicitations/Advertisements for Employees shall state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
At Zones, work is more than a job -with exciting career with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a colab culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!