Salary: $46,740.30 – $70,851.65 Annually
Location : Downtown Minneapolis
Job Type: Full-time
Job Number: 23RRESA03MV60
Department: Resident and Real Estate Services
Opening Date: 05/22/2023
Closing Date: 6/5/2023 11:59 PM Central
Description
The Property Tax Division of the Resident and Real Estate Services (RRES) department is seeking to fill a Real Estate and Tax Specialist III position. Under limited supervision, this position will maintain real property and tax records and assist clients with transactions related to legal descriptions, recording, taxes, abatements, and other complex real property records and tax business.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit
Location and hours:
This position will be performed on-site at the Hennepin County Government Center in downtown Minneapolis at 300 South 6th Street, Minneapolis, MN 55487. Work hours will be Monday through Friday, between the hours of 8 a.m. – 4:30 p.m., with some flexibility.
About this position type:This is a full-time, benefit-earning position.
This position is internally classified as a Real Estate and Tax Specialist III.
Click to view the job classification specification.
In this position, you will:
- Assist and handle property tax statements for other tax categories.
- Manually key payments into the property tax system daily.
- Process daily mail handling and distribution for the department.
- Provide in person and electronic customer service to attorneys, title company representatives, lending institutions, and the general public on complex real estate and tax questions.
- Apply standards to respond to customer requests regarding payment processing, including Optical Character Recognition, check remittance and Point of Sale applications.
- Research, analyze, and resolve questions for customers, and process related items according to established procedures and expectations.
- Assist with training and participate in cross-training to support team members and business partners. Serve as a resource to others on technical issues, complex procedures, policies, and directives. Train others on new procedures and maintain updated written documentation of responsible procedures.
- Balance and reconcile payments, reports, accounts, invoice processing and end of day processing that may include interactions with other departments and external contacts.
- Recommend needed changes and assists with implementation of new techniques to enhance and improve procedures within the department.
Need to have:
- One of the following:
- Three years or more of clerical experience processing and maintaining financial and/or legal documents.
- 33 months or more of office clerical experience and completion of the program.
- Note: Business or other related education may be substituted for experience on a semester basis
Nice to have:
- Experience
- Working as a Real Estate and Tax Specialist I and/or Real Estate and Tax Specialist II.
- Providing customer service in-person or over the telephone.
- Working with complex math, such as calculating interest and tax amounts.
- Working with general accounting and reconciliation.
- With Minnesota state statutes and/or real estate terminology in a work setting.
- Using Microsoft Office Suite products.
About the department:
Resident and Real Estate Services covers the foundational responsibilities of government: land surveying, land recording, property tax collection and distribution.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals — that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
If you have any questions, please contact:
Majestanina Vang
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed – not only at work but as they move through life and its milestones. We offer advantages and opportunities others can’t – including:
- Meaningful work
- Public service
- Competitive pay
- Work-life balance
- Generous benefits
- Opportunities to grow
- Commitment to your success
By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
This position will be performed on-site at the Hennepin County Government Center in downtown Minneapolis at 300 South 6th Street, Minneapolis, MN 55487. Work hours will be Monday through Friday, between the hours of 8 a.m. – 4:30 p.m., with some flexibility.
Are you willing and able to meet these requirements?
- Yes
- No
02
How many years of full-time equivalent clerical experience do you have processing and maintaining financial and/or legal documents?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more
03
Briefly describe your clerical experience processing and maintaining financial and/or legal documents, indicating what duties were performed, referencing jobs listed on your application/resume. If you do not have this experience, type “None” in the space provided.
04
Do you have 33 months or more of office clerical experience and have completed the Office Specialist Pathway Training program?
- Yes
- No
05
How many post-secondary credits have you completed in business and/or a related field?
- I do not have any post-high school education
- Less than 30 semester (45 quarter) credits
- 30 semester (45 quarter) – 59 semester (89 quarter) credits
- 60 semester (90 quarter) credits or more
06
If you have completed education or have completed a Pathways program, list your relevant completed education referencing school(s) attended, area(s) of study, number of credits earned, and certificate(s) and/or degree(s) earned. If you do not have any completed education, type “None” in the space provided.
07
Do you have experience working as a Real Estate and Tax Specialist I and/or Real Estate and Tax Specialist II?
- Yes
- No
08
Briefly describe your experience Real Estate and Tax Specialist I and/or Real Estate and Tax Specialist II, referencing jobs listed on your application/resume. If you do not have this experience, type “None” in the space provided.
09
How many years of full-time equivalent work experience do you have providing customer service in person and over the phone?
- I do not have this experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more
10
Briefly describe your experience providing customer service in person and over the phone; indicate what duties you performed, referencing jobs listed on your application/resume. If you do not have this experience, type “None” in the space provided.
11
Do you have experience working with general accounting and reconciliation?
- Yes
- No
12
Briefly describe your experience working with general accounting and reconciliation, referencing jobs listed on your application/resume. If you do not have this experience, type “None” in the space provided.
13
Do you have experience using the following Microsoft Office Suite products? Please check all that apply.
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- Microsoft Outlook
- Sharepoint
- None of the above
14
Describe your experience using the Microsoft Office Suite products chosen above, referencing jobs listed on your application/resume. If you do not have this experience, type “None” in the space provided.
15
Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.
- College or university (job board, career services, or instructor)
- Community or nonprofit organization (counselor, job board, etc.)
- Employee or recruiter of Hennepin County
- Friend or family member that is not a Hennepin County employee
- Hennepin County job notification emails
- Indeed.com
- Job fair or networking event
- Print advertisement (flyer, postcard, billboard, transit ad, etc.)
- Professional association (job board or email)
- Social media (Facebook, Twitter, Instagram, etc.)
- www.hennepin.jobs or www.governmentjobs.com
- Other
16
For the recruitment source selected above, please provide the specific name of the person, website, or media source.
Required Question