Salary: $15.50 Hourly
Location : High Point, NC 27265
Job Type: Part-time No Benefits
Job Number: 5298
Department: Parks & Recreation Special Facilities
Opening Date: 08/21/2023
Closing Date: 9/10/2023 11:59 PM Eastern
Job Description
The Recreation Attendant at Oak Hollow Tennis Center will conduct daily operations and provide customer service at the Tennis Center, which includes outdoor clay courts, outdoor hard courts, two indoor tennis facilities, and an indoor reception area. The Recreation Attendant will also assist with general maintenance activities and perform general clerical tasks. Work schedule includes nights, weekends and holidays and is performed under regular supervision of the Tennis Director.
Essential Tasks
- Provides excellent customer service for patrons, over the phone and in person, to answer questions, reserve courts, and register for lessons and programs.
- Performs opening and closing procedures for Oak Hollow Tennis Center.
- Uses the recreation software program to register users for programs and tennis instruction, reserve courts, collect fees, and perform basic transactions related to purchases; includes end of the day closing process.
- Prepares daily revenue and attendance reports.
- Performs daily safety checks on equipment and facilities.
- Assists with indoor and outdoor court maintenance as needed, operating tennis court roller, indoor court vacuum, utility cart, and other equipment as needed.
- Maintains facility in a clean and orderly fashion, including emptying trash, sweeping, and mopping floors, cleaning counter tops, tables, restrooms, etc.
- Assists in maintaining records of tennis instruction.
- Assists with implementing tennis programs, tournaments, and special events.
- Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.
Qualifications
- Completion of High School Diploma or GED equivalent
- Valid North Carolina Driver’s License
- General knowledge about the game of tennis
- Must be comfortable in a customer service role and working in an outdoor setting.
- Must have experience operating a computer.
Preferred Qualifications
- Competitive tennis playing experience (i.e., participated on high school varsity or junior varsity tennis team)
Special Requirements
Physical Requirements
Hearing/Speaking – Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers, and necessary to perform the duties related to the position.
Visual Abilities – the ability to perceive via eyesight is required for this position:
- Acuity, far – clarity of vision at 20 feet or more. Must be able to see patrons across an open space and give instructions to them regarding facility use. Both eyes 20/25 –
R 20/30 – L 20/30 corrected. - Acuity, near – clarity of vision at 20 inches or less. Must be able to see program materials, telephone, merchandise, documents, and other paperwork near at hand.
Both eyes 20/22 corrected. - Depth Perception – Three-dimensional vision and the ability to judge distance and space relationships to see objects where and as they actually are. Must be able to judge distances to use both hands in performing different tasks at the same time.
Depth perception – 4 - Field of Vision – the area that can be seen up and down or to right or left while eyes are focused on one point. Must be able to see a wide span to cover surrounding area to observe patrons who are in the area while attending to the activity at hand.
- Accommodation – Adjustment of lens of eye to bring an object into sharp focus. This item is especially important when doing near-point work while glancing up or away to check another area to observe patrons. Must be able to adjust the lens of eye to glance quickly to ensure all is safe and program participants are all right.
Physical Strength – degree of physical demands typically associated with this position include:
- Medium to Heavy Work
- Exerting up to 50 pounds of force occasionally; and/or
- Exerting up to 20 pounds of force frequently; and
- A negligible amount of force constantly to handle or move materials related to the position.
- Work requires running, jumping, walking, standing, bending, stooping, pushing, pulling, and reaching. There is a significant use of arms, hands, legs, and feet. Must be able to move quickly since safety factors are involved.
- Reaching – Extending the hand(s) or arm(s) in any direction.
- Handling – Seizing, holding, grasping, turning, or otherwise working with hand(s).
- Fingering – Picking, pinching, or otherwise working with fingers primarily rather than the entire hand or arm.
Mental Activity/Requirements
Reasoning
- Ability to apply principles of logical thinking to work tasks and practical situations and requests made by subordinates, supervisors, or members of the public; to comprehend and respond to a variety of situations in an expedient manner, possibly under emergency conditions. Good judgement is important because often the individual may be working in the absence of a supervisor.
Mathematics Ability
- Using arithmetic and/or Statistics: Ability to use arithmetic to add charges for court rentals, add and figure number of program participants and attendees, collect fees, figure daily revenue collections, calculate percentages, count money, make change and to complete various reports from information.
Language Ability
- The ability to speak, read and write the English Language are required for this position.
Environmental Conditions
Physical Surroundings
- The Tennis Coordinator is subject to Outside Environmental Conditions: Exposed to the various weather conditions and temperatures. Combining the type of work performed with the various weather conditions, the worker should be one who can work outside in a hot or cold environment for long periods of time without becoming exhausted. The position is best suited for someone who doesn’t mind getting wet, dirty, and sweaty.
Hazards
- The Recreation Attendant-Tennis will be exposed to water, trash, garbage, and cleaning solutions. Work is subject to final standards of OSHA on blood borne pathogens.
Machinery/Tools/Work Aids/Other Equipment
- Items which may be representative, but not all inclusive, of those commonly associated with this type of work: Tennis court roller, utility vehicle, blower, cash register, truck, calculator, computer, fire extinguisher, telephone, 2-way radio, mop, broom, water hose, drink dispensers, pens, pencils, Personnel Resolution, and various forms associated with the job.
Disclaimer
This job description may not be all-inclusive, as jobs evolve over time to meet the ever-changing needs of the City of High Point’s workforce. This job description is not intended to and does not create a contract or offer of employment to any individual. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the City of High Point. Candidates selected for employment must pass a background screening as well as a pre-employment physical to ensure medical clearance to perform the essential functions of the job prior to receiving a full offer of employment. The City of
High Point is an at-will employer and employees may be terminated or may terminate their employment at any time with or without reason for any reason not prohibited by law.
No Benefits associated with this position.
01
By completing these supplemental questions, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. “See resume” is not an acceptable answer to any question. Resumes may be uploaded as a supplement to the online application. Resumes are not accepted in lieu of application and/or the Work History section.
- Yes, I understand
- No, I do not agree
02
This position requires that you work a flexible schedule, including nights and weekends. Are you able to work this flexible schedule?
- Yes
- No
03
This position requires that you interact with the public on a regular basis. Are you comfortable in a customer service role?
- Yes
- No
04
Court reservations and other job duties required the use of a computer and related computer software. Do you have experience with computers?
- Yes
- No
05
Court maintenance and other job duties require frequent physical exertion. Are you able to lift up to 50 pounds?
- Yes
- No
06
Do you have general knowledge about the game of tennis?
- Yes
- No
Required Question