Salary: $89,241.00 – $131,238.00 Annually
Location : Rochester MN 55904, MN
Job Type: Regular FT
Job Number: 20230062
Department: Parks and Recreation
Opening Date: 08/02/2023
POSITION DESCRIPTION
Recreation Center Manager
Nature of Work
The Recreation Center Manager is responsible for managing the daily operations of the Rochester Recreation Center and maintaining positive working relationships with community partners that provide programing at this location. The Rochester Recreation center is an indoor sports facility designed to host multiple sporting events under one roof including pools, ice rinks, and gym space. This is a supervisory position within the Sports Facilities Division of the Parks and Recreation Department reports directly to the Sports Facilities Division Head.
Pay: 2023 starting salary is $89,241o $104,989 depending on qualifications, with advancement to $131,238.
Review of applications will begin on August 16th. Applications will be accepted until the position is filled.
DUTIES AND RESPONSIBILITIES
Direct the daily operations of the Rochester Recreation Center
- Hire, manage and supervise staff and provide appropriate instruction and training
- Schedule and supervise Recreation Center activities.
- Coordinate use of shared program areas with the tenant user groups and other organizations that frequently schedule events, classes and activities at the Recreation Center.
- Plan and coordinate major tournaments and events. Coordinate support services such as traffic control and security as needed. Negotiate program changes needed to support these events with tenant partners.
- Work as a team leader with program partners to provide seamless service throughout the facility.
- Communicate frequently with tenant groups and community partners to establish and maintain standards for customer service and program delivery.
- Oversee the scheduling of daily work assignments and staff work schedules
- Manage opening and closing the facility.
- Coordinate the setup of the facilities for proper function (i.e. hockey, figure skating, swim meets, other tournaments and events).
Be responsible for a professionally trained and prepared staff to serve the needs of all users and events.
- Provide supervisory leadership to arena complex full-time and part-time staff.
- Work with recruiting and selecting skilled employees.
- Supervise staff providing training and development opportunities as well as coaching when needed.
- Complete performance evaluations in a timely manner.
Organize activities and functions
- Provide assistance to users and user groups, on the organization and operation of adult and youth events and programs.
- Coordinate programs and develop schedules with user groups that reflects the recreation needs in the community. Maintain a collaborative culture among City teammates and organizations we work with.
- Maintain complete and accurate records of attendance, rentals, and revenue.
Perform other duties as assigned
- Direct others and occasionally provide hands on assistance in operational and maintenance activities.
- Assist Director of Sports Facilities with the preparation of the annual budget and monitor revenues and expenditures.
MINIMUM QUALIFICATIONS
Education and Experience:
Bachelor’s degree in Business/Public Administration, Parks and Recreation, or related field and three (3) years experience in the operations of an arena and/or auditorium facility.
Licenses and Certifications:
Certified Pool Operator Certificate -Can be obtained within the first 12 months of being hired
Valid Minnesota driver’s license
DESIREABLE QUALIFICATIONS
Previous ice arena / aquatic complex operational experience in a supervisory capacity with administrative duties.
Licenses and Certifications
Member of Minnesota Ice Arena Manager’s Association
Member of S.T.A.R. – Serving The American Rinks
POSTIION COMPETENCIES
Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
Resourcefulness: Securing and deploying resources effectively and efficiently.
Cultivates Innovation: Creating new and better ways for the organization to be successful
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Manages Conflict: Handling conflict situations effectively, with a minimum of noise
Communicates Effectively:Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Organizational Savvy:Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
ADDITIONAL INFORMATION
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of: the sport of ice hockey and the operations of an ice arena; the operations of aquatic and recreational facilities
Skill in: the management of an ice arena/aquatic complex; supervising clients and employees, positive communication and negotiation skills
Ability to: interact with the public and coworkers in an effective and professional manner; promote and coordinate tournaments, events and programs;, ability to successfully resolve stressful situations with stakeholders and customers,
PHYSICAL AND ENVIRONMENTAL CRITERIAIn compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.
In consideration of the overall amount of physical effort required to perform this position, the work is best described as Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:
Continuous demands: standing, walking, handling
Frequent demands: lifting, carrying, climbing, pushing/pulling
Occasional demands: balancing, sitting, kneeling, twisting, bending, crouching, reaching
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, and touch.
Environmental conditions that may exist in the performance of the essential functions of this job include:
Noise (need to shout in order to be heard)
Extreme cold (below 32 degrees)
01
The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application and resume. You must be honest and accurate in answering the supplemental questions and do not type “see resume”. You may also be asked to demonstrate your knowledge and skills in a work sample or during an interview for this position. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?
- Yes
- No
02
What is your preferred name?
03
Which of the following best describes your level of education?
- High school diploma or equivalent G.E.D.
- Completion of a 2 year program or degree
- Completion of a 4 year program or degree
- Completion of a Master’s degree or higher
- None of the above
04
Other than your High School diploma/GED, which of the following best describes the field of study for your degree?
- Landscape Architecture/Management
- Business Administration
- Facilities Management
- Park Management/Administration
- Recreation Resource Managment
- Public Administration
- A field of study closely related to the above
- My degree is in an area NOT RELATED to any of the above
- N/A – I do not have a degree
05
Which of the following best describes your years of experience operating an arena and/or auditorium facility?
- No experience
- Less than 3 years of experience
- More than 3 years, but less than 5 years
- More than 5 years, but less than 7
- More than 7 years, but less than 10
- More than 10 years, but less than 15
- 15 or more years
06
Which of the following best describes the population of the jurisdiction where you obtained the majority of your parks and/or recreation experience managing complex construction/maintenance projects?
- Less than 10,000
- More than 10,000, but less than 20,000
- More than 20,000, but less than 40,000
- More than 40,000, but less than 80,000
- More than 80,000, but less than 100,000
- More than 100,000
- N/A – I do not possess any experience in this area
07
Select all of the following recreation tasks you have experience with.
- Equipment and Fleet Maintenance Management
- Managing a recreation facility schedule
- Managing ice rinks
- Managing pools
- Maintaining and repairing buildings and structures
- Developing predictive, preventive and corrective maintenance procedures
- Plan for new construction projects
- Interpreting plans, diagrams and/or blueprints
- Coordinates parts, materials and labor needed for individual projects
- Use work management metrics to show the efficiency and effectiveness of planning
- N/A – I do not have experience in any of these areas
08
Which of the following certifications/designations do you currently possess? (Select all that apply)
- Certified Pool Operator
- Member of MN ice Arena Manager’s Association
- Member of S.T.A.R – Serving The American Rinks
- N/A – I do not possess any certifications or designations
09
Which of the following best describes your overall employment experience managing projects and/or staff?
- N/A – I have no experience in this area
- Limited – I have been responsible for managing simple project(s) with a predetermined scope and timeline, involving a single process or functional area.
- Moderate – I have been responsible for managing complex project(s) with a broader scope and undefined timeline, providing work direction to internal resources, and involving multiple functional areas.
- Extensive – I have been responsible for initiating, designing and executing project plans; defining the scope and establishing the timeline; monitoring the project budget; providing work direction to internal and external resources; and involving multiple functional areas and/or entities.
10
Which of the following best describes your years of full-time equivalent employment experience overseeing and directing the activities performed by other staff:
- Less than 2 years
- More than 2 years, but less than 5
- More than 5 years, but less than 7
- More than 7 years, but less than 10
- More than 10 years, but less than 15
- 15 or more years
- N/A – I have no employment experience supervising other staff
11
Which of the following best describes your overall employment experience with budgeting:
- No experience
- Limited – my budget experience is limited to my personal finances
- Moderate – I have worked in positions where I have made purchases within a prescribed budget and/or made budget recommendations
- Extensive – I have been employed in a supervisory/managerial position where I have been responsible for establishing and maintaining compliance with a budget
12
CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which may include, but not limited to: verification of employment and educational records, identification verification, driver’s license record and a criminal history?
- Yes
- No
Required Question