Salary: $20.02 – $21.24 Hourly
Location : Santa Clarita, CA
Job Type: Part-time/Temporary/Seasonal
Job Number: 2023-6
Department: Economic Development
Division: Arts and Events
Opening Date: 06/15/2023
Closing Date: Continuous
Description/Duties & Responsibilities
The City of Santa Clarita has a part-time/seasonal (PTS) position available in the Arts and Events division. Under the leadership of the Arts and Events Supervisor and Coordinator, this position will assist the Facility Reservations team in providing quality customer service for picnic reservations at various park facilities. This position will be responsible for visiting various park facilities within the City as well as working in an office environment.
This position must work Saturday and Sunday up to 16 hours per week in increments of 8 hours shifts; these hours are based on the needs of programming. This position must be available to work, Saturday and Sunday from 8:00 a.m. – 3:00 p.m.
DUTIES AND RESPONSIBILITIES:
• Answers emergency line and effectively addresses issues and concerns with patrons as they arise
• Monitors picnic reservations at various City locations including enforcing permits, rules, and regulations
• Prepares and posts signage at various park locations for upcoming reservations
• Communicates with bounce houses or food vendors on occasion
• Ensures all City policies, procedures, and protocols are enforced
• Interacts with participants and visitors in person, by phone, and by e-mail
• Reports incidents and accidents and completes incident/accident reports
• Drives to various park locations
• Utilizes the City’s calendar for reservations and field lighting software
• Maintains various forms, logs, and reports
• Attends meetings and training sessions as needed
• Works with other program areas, as requested
• Other activities and duties as directed by Arts and Events Coordinators
Education and Experience
• High school diploma or GED equivalent
• One year of related work experience working with the public, responding to questions and concerns
• Possession of a valid Class C California Driver’s License
• Any combination of education and experience that has provided the knowledge, skills, and abilities necessary will be considered
Knowledge and Abilities
• Strong communication skills and the ability to communicate effectively, tactfully, and positively both orally and in writing
• Strong customer service skills and the ability to handle conflict, issues, and concerns with youth, teens, and parents
• Strong leadership and customer service skills; ability to serve as a role model to others
• Ability to make sound decisions within established guidelines and be a creative problem solver
• Ability to observe safety principles and work in a safe manner
• Strong interpersonal skills and the ability to establish and maintain effective working relationships with organizations connected to the performance of required duties
• Ability to drive a vehicle and travel to various city facilities
• Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel
• Strong work ethic, proactive, and the ability to learn quickly
• Ability to learn and navigate a variety of recreation software as needed
• Strong team player and the ability to work both independently and as part of a workgroup
• Ability to work flexible hours (including nights and weekends)
• Ability to lift, drag, and push files, paper, equipment, banquet tables/chairs, podiums, stage, and dance floor weighing 40 pounds or more
Additional Information
An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.
All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.
In compliance with California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.
As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.
In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.
Part-time, temporary, and season (PTS) workers are at-will. Generally, PTS employees are limited to no more than 999 hours per fiscal year.
APPLICATION DEADLINE: Open Until Filled
First Review Date: Friday, July 7, 2023
The City of Santa Clarita is an Equal Opportunity Employer
Part-time, temporary, seasonal employees are not eligible for benefits and must participate in ICMA-RC (deferred compensation as a replacement for Social Security).
01
Do you have a high school diploma or GED equivalent? (Proof will be required prior to job offer.)
02
Do you have a valid Class C California driver’s license? (Proof will be required prior to job offer.)
03
Are you available to work Saturday and Sunday up to 16 hours per week between 8:00 a.m. – 4:00 p.m.?
04
Do you have at least one year of experience working with the public? Please describe.
05
What interests you about this position?
Required Question