Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What you’ll do
Product Managers at DocuSign are the CEOs of their product and ship features that make our customers successful. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to bring the product to market.
As the Lead Product Manager, Monitor & Signing Insights, you will develop the roadmap, vision, priorities and help with our strategy to grow our Sign business. You will work directly with the entire Sign organization including UX, Engineering, Product Marketing, Legal teams.
Your objectives are directly linked to business metrics such as revenue, adoption, customer satisfaction, and operational efficiency.
This position is an individual contributor role reporting to Sr. Director – Product Management and is designated Flex.
Responsibility
- Prioritize opportunities, define requirements, and execute cross-functionally (Engineering, Design, etc.) to take novel design systems and UI components from concept to launch
- Lead and motivate a team of engineers, designers and other cross-functional partners
- Build roadmaps focused on impact by synthesizing customer needs
Advocate for user-centered design and evangelize the design system in the organization - Report on progress, milestones, and risks to senior management
- Translate product and functional requirements into developer-ready acceptance criteria
- Prioritize and manage the feature backlog for effective release and sprint planning
- Monitor, measure and report on key business and customer metrics
- Identify areas for continuous testing and optimization
- Lead and drive the end to end strategy and product roadmap for eSignature
- Advise and coordinate with key stakeholders across all phases of the life cycle
- Work with Field teams to drive adoption and increase the stickiness to our existing customer base
- Demonstrate expert team skills and ability to cross functionally drive/influence work through others as well as the ability to drive teams to achieve results for complex, multi-faceted projects
What you bring
Basic
- 12+ years of relevant experience and Bachelor’s degree OR 8+ years and a Master’s degree
- 5+ years of experience in designing and building SaaS applications
- Demonstrated experience working with Agile methodology
- Experience building Security, Audit and Compliance products
- Experience with analytics product or BI tool
- Proven ability to create functional designs, wireframes, product demonstrations and proof of concepts for new product ideas and marketing events
- Demonstrated experience as the voice of data with the product and engineering team
- Real world experience with database, data tooling, and data integration
Preferred
- Masters degree
- Excellent organizational, analytic, and communication skills and an attention to detail
- Proven ability to influence cross-functional teams without formal authority
- Experience working cross-functionally with Product Management, Design, Engineering, IT, Operations, Program
- Management, Marketing, Sales and Customer Support
- Building products that use AI/ ML / Analytics technologies
- Extensive data visualization knowledge
- Experience building scalable enterprise SaaS applications
- Working knowledge of modern web technology including HTML, JavaScript and CSS
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
This role is eligible for bonus, equity and benefits .
Based on legislation in Colorado, the following details are for Colorado individuals only: Colorado pay range: $147,800 – $208,775 base salary
Based on legislation in New York City, the following details are for individuals who reside and would be working in New York City only: New York City pay range: $157,100 – $221,900 base salary
Based on legislation in Washington state the following details are for individuals who reside and would be working in Washington only: Washington pay range: $147,800 – $221,900 base salary
Based on legislation in California the following details are for individuals who reside and would be working in California only: California pay range: $157,100 – $254,100 base salary
Life at DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com .
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