Description
Healthcare Without Rival
Premise Health is the world’s leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.
Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations’ total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.
Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Fulltime Regional Group Health Center Manager RN to join our regional operations team.
About the role: This position is remote but will require 50-75% business travel. The ideal candidate will have the flexibility to travel at short notice. Seeking someone with a clinical RN background, strong communication skills and EMR experience. EPIC is preferred.
Manages and coordinates technical and administrative staff and health center operations for multiple health centers across a contract(s) working in partnership with an Associate Vice President (AVP) and multiple Director of Client Operations (DCO)s.
Essential Functions:
- Oversees the management of multiple (5+) health centers and lines of service across contract(s).
- Manages staff processes typically composed of health center manager, and multiple technical Team Leads as well as indirectly managing all daily operational processes for Medical Directors and clinical providers.
- Assists in the creation of site-specific goals and measurements related to the needs of the client(s).
- Effectively communicates across the various sites and to stakeholders to ensure consistency in messaging.
- For multiple contract oversight, effectively communicates with DCO to ensure site level priorities are addressed and messaging is consistent across the book of business (BOB).
- Compiles input and contributes to performance appraisal process for all indirect reports.
- Responsible for following appropriate processes for hiring, staff development and performance management and provides input to AVP and DCO as needed.
- Responsible for interviewing, training, and the successful orientation and onboarding of new hires as applicable.
- Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance.
- Identifies process improvement opportunities, workflow efficiencies and presents resolutions and recommendations to the AVP and DCO.
- Makes recommendations regarding staffing model based on objective scheduling & volume analysis – presents to AVP and DCOs for approval.
- Understands and complies with all regulatory, procedural and licensing requirements.
- Responsible for supporting and oversight of AAAHC standards across sites.
- Provides oversight on Member Engagement Site Action plans and outcome reporting.
- Upholds corporate Values in alignment with the Art of Quality Service initiative.
- Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints.
- Coaches and provides feedback to staff on a regular basis.
- Manages internal budget, reviews expenses, purchases supplies, inventories equipment, medication, lab tests etc.
- May serve as a client contact and provide reports and summaries of health center activities.
- Communicates and coordinates Corporate messages and ensures implementation of policies and procedures.
- Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met.
- Works collaboratively with the health center managers and Medical Director at the site to manage internal medical staff site issues.
- Communicates regularly with staff, conducts meetings, and provides updates and shares information regularly.
- Acts as the health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.
- May provide patient care if qualified and where circumstance applies.
- May require other duties as assigned.
Job Requirements:
- Bachelor’s degree or equivalent work experience required
- Current license as a RN or NP/PA in practicing state (New Jersey preferred)
Preferred Experience:
- Minimum 3+ years’ experience in the medical field
- 2 – 3 years’ management experience of a health center
- Prior management experience managing a large group is a must
- Experience accessing Occupational Safety & Health Administration (OSHA), Centers for Disease Control (CDC), World Health Organization (WHO), American Committee on Immunization Practices (APIC) or other industry standards for Infection Prevention or work-related practices and standards
- Adheres to all company policies, procedures and business ethic codes
- Adheres to all company privacy policies as it pertains to Health Insurance Portability and Accountability Act (HIPAA) and specific contractual terms.
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.
For individuals living in New York City only, Premise Health is required to include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated New York City compensation is $118,800-120,000. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
To support Premise Health’s commitment to the safety, health and wellbeing of our team members, clients and patients, Premise Health encourages all new team members to be fully vaccinated and up to date with a COVID-19 vaccine. Where applicable state or local laws or a client require, individuals who are offered and accept a position with Premise Health will be required to provide proof of vaccination in the form of a CDC vaccination card as part of the pre-employment onboarding process. *
*Except where a reasonable medical or religious accommodation can be granted.
California Job Applicant Privacy Notice