Berkshire Hathaway HomeServices California Properties, award winner of the Real Estate Agency Brand of the year in the 26th annual Harris Poll EquiTrend Study and a leader in the real estate industry, is currently looking for a Regional Office Administrator for our Santa Barbara and Ventura regions.
If you are a team player, detail-oriented, highly organized, and enjoy the fast pace of a busy office, this may be a great opportunity for you. The position provides support to the branch manager and sales associates, oversees the office operations for multiple sales offices, and supervises office staff to ensure the administrative functions of the offices are efficient. This position recruits and trains staff, interprets and enforces company policy, and provides exemplary customer service.
Responsibilities:
- Manage the day-to-day administrative operations for multiple offices.
- Oversee financial transactions, record keeping, processing and verification of real estate information such as new listings and sales, preparation of purchase agreements; tracking sales revenue; reviewing existing practices and developing new processes.
- Provide leadership in all support and sales associate areas to assure accomplishment of position objectives.
- Perform office administrator’s duties as needed.
- Recruit, select, train, motivate and support staff for the successful performance of the branch office(s) and contribute to fulfilling the company-wide objectives.
- Develop staff training programs and conduct orientation for new employees and sales associates.
- Develop, recommend and implement programs and long-range objectives designed to enhance the business strategy and enable it to achieve its goals relative to profitability, cost control and organizational effectiveness.
- Promote affiliated company businesses and work to increase capture rate of the affiliates.
- Stay up-to-date on the market, trends, skills, technology and related sales skills.
- Perform any additional responsibilities as requested or assigned.
- Provide telecommunication support, including notice of phone number changes, coordinate long distance codes with long distance carrier as needed; assign voice mail and DID numbers for new agents; maintain voice mail computer system adding and deleting agents as required.
Perform any additional office administrator responsibilities as requested or assigned.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected timeframes and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Required Education & Experience:
- Bachelor’s degree in business administration or related field; or equivalent work experience and knowledge.
- A minimum of three years of real estate-related experience and demonstrated supervisory skills.
Required Skills:
- Strong computer skills; proficient in Microsoft Office products.
- Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.
- Effective analytical, problem-solving, and decision-making skills.
- Excellent oral and written communication skills. Attention to detail and quality.
- Excellent interpersonal skills and leadership abilities. A strong customer-service focus.
- Experience in handling real estate transactions; knowledge of legal obligations of Realtors under state and federal laws, and governing bodies.
- Ability to work as a team member; work independently and delegate tasks.
- Exemplary customer service skills and the ability to work smoothly with many different personalities.
- Schedule flexibility; may need to respond to calls or emails after normal business hours.
- Travel on occasion to multiple offices.
- DMV report required.
- Real Estate License preferred.
Wage:
$72,000 – $80,000 annually; actual wage is based upon education and experience.
Benefits:
Full suite of benefits including Medical, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and PTO.
Location:
Santa Barbara and Ventura Regions