Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Job Description
Senior Manager, Talent Operations
As Talent Operations Lead for our Product capability in North America, you will play a central role in driving progress against targets set for the business performance, individual growth, and satisfaction of our people – the most critical part of our business. You will:
- Create clarity with data by synthesizing, analyzing, and reporting on key financial, business, and workforce metrics that reflect the health of our team
- Drive measurable business results through close, consistent, action-oriented partnership with team leaders and other departmental functions
Your Impact
- Aggregate and synthesize disparate information to report on key metrics (e.g. revenue, profit margin, talent mix, utilization, skill development, team performance, hiring, attrition, engagement, etc.), progress against our targets, and provide insights on areas needing attention
- Partner closely with senior capability leaders to realize business improvements by identifying improvement initiatives and driving changes in operations, processes and organization
- Develop strong collaborative partnerships with key stakeholders – including finance, staffing, hiring, people strategy, and learning – to collect information, make decisions, and drive impact
- Collaborate with our global Product leadership team and your peers in EMEA and India to share learnings and define, develop, implement, and evolve scalable programs
Qualifications
Your Skills and Qualifications
- Evidence of impact driving operational improvements for a large, matrixed, globally distributed organization (preferably professional services)
- Excellent data analysis skills (including advanced Excel and PowerBI), with an ability to interpret multiple data points to identify patterns, anomalies, themes and issues
- A track record of success with driving measurable business outcomes using OKRs
- Capable of finding or imposing order in ambiguous environments with a proven ability to tackle a diverse set of organizational challenges, recognize patterns, and develop scalable solutions
- Highly collaborative with strong interpersonal and communication (written, verbal, and presentation) skills
- Excellent organizational skills and attention to detail, with the ability to prioritize and manage multiple initiatives simultaneously in an Agile fashion
Additional Information
- Flexible vacation policy; Time is not limited, allocated, or accrued
- 16 paid holidays throughout the year
- Generous parental leave and new parent transition program
- Tuition reimbursement
- Corporate gift matching program
Career Level: Senior Manager
Salary Range:
Pay Range: $108,000 – $200,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.
Learn more about us at www.publicissapient.com or explore other career opportunities careers.publicissapient.com.
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.