Job Description
Assists, provides information to and gathers registration information from patients and/or patient’s relatives to process/coordinate registration, scheduling and billing.
Job Responsibility
- Functions as representative of hospital when assisting and providing information to patients and patients’ relatives.
- Receives telephone calls; takes and transmits messages; answers routine inquiries and refers others to appropriate sources; confirms appointments.
- Interviews patients to obtain and record pertinent financial and personal data.
- Verifies patient eligibility; obtains appropriate identification (e.g., driver’s license, medical insurance cards) and necessary referrals; and updates information as appropriate.
- Registers patients in appropriate computer system noting no-shows and cancellations.
- Enters charge-information, closes out visits and schedules visits.
- Performs a variety of duties to ensure the proper collection of financial data and payments.
- Prepares itemized bill, advises patients of total charges and records payments.
- Collects all appropriate co-payments at time of visit.
- Completes and reconciles insurance claim forms/payments.
- Verifies insurance coverage, etc with third party carriers.
- Compiles a variety of bills, receipts, logs, credit card slips, etc.
- Completes batch-summary sheet and batches documents for processing in a timely/accurate manner.
- Tracks managed care referrals.
- Performs related duties, as required.
*ADA Essential Functions
Job Qualification
- High School Diploma or equivalent, required.
- Prior customer service experience, required.
- Data entry skills (80 keystrokes per minute), required.
- Ability to communicate effectively.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $23.89-$25.22/hour