Overview
We have an immediate need for a Central Scheduler in our Glenview Office (The Derm)! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! This position has the option to work remotely.
Remote Clinical Patient Access Representative
THE DERM, Glenview, IL
Hours are in Central Time Zone; please be advised these are rotating as well.
Monday- Wednesday 730-530P
Thursday: 730-5P
Friday: 730-3P
Saturday: occasional
Pay $18-20/hr
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
Responsibilities
- Schedule and coordinate patient appointments via phone following company protocols, procedures and physician schedule templates when applicable.
- Explain insurance and financial policies when scheduling appointments.
- Answer telephone, screen calls, take messages, and provide information according to protocol.
- Maintain physician schedules, ensuring that all patients are scheduled properly and appointments are confirmed.
- Perform other related duties as assigned.
Qualifications
Education
- HS or GED
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent telephone customer service skills are required, as there is no face-to-face patient interaction in this role.
- Medical office, Call Center, or scheduling experience is required.
- Familiarity with computers is very important – staff will learn to use our Electronic Medical Record system, scheduling system and need to be able to navigate the Microsoft Office ® Suite.
- Typing speed of 26+ wpm
- High School Education
#INDPOR