Salary: $37,860.00 – $70,054.00 Annually
Location : Richland County, SC
Job Type: FTE – Full-Time
Job Number: 2421
Agency: Department of Consumer Affairs
Division: Legal
Opening Date: 08/18/2023
Closing Date: 9/4/2023 11:59 PM Eastern
Residency Requirement: No
Class Code:: AH35
Position Number:: 60026345
Normal Work Schedule:: Monday – Friday (8:30 – 5:00)
Pay Band: Band 5
Hiring Range – Min.: $37,860.00
Hiring Range – Max.: $40,000.00
Opening Date: 08/18/2023
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: State application must be submitted by the vacancy closing date. All applicants must apply online at www.careers.sc.gov. Answer all application questions completely. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. VETERAN APPLICANTS: Per SC §1-1-550 Veterans Preference: To claim Veteran’s Preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty at time of interview.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Special Notice: This is a REPOST — Previous applicants are still being considered and do not need to re-apply for this position.
OUR MISSION AND VALUES
The South Carolina Department of Consumer Affairs is the state’s consumer protection agency. Established in 1974, SCDCA is charged with protecting consumers from inequities in the marketplace through advocacy, mediation, enforcement, and education. With an unrivaled complaint processing portal, an award-winning communications staff, and dedicated staff overseeing more than 120 statutes SCDCA administers and enforces, SCDCA offers invaluable services to every citizen in SC. We’re looking for a dependable, energetic, self-starter with good communication skills to join our agency in providing excellent customer service for staff, consumers, and businesses in our Legal Division.
PRIMARY PURPOSE OF YOUR ROLE
SCDCA’s Legal Division performs the agency’s licensing, administration, and enforcement duties related to the majority of the laws under the agency’s jurisdiction. The individual in this role is responsible for licensing professional employer organizations, continuing care retirement communities, discount medical plan organizations, and physical fitness centers.
DAY-TO-DAY ACTIVITIES
- Conduct screening of licensing applications in a timely manner to ensure all necessary information is received for processing.
- Evaluate credentials of applicants, which sometimes includes reviewing financial statements or credit reports to assess financial soundness.
- Answer routine licensing questions and review sample documents and contracts.
- Respond to voicemail messages and emails in a timely manner.
- Provide support as needed to staff including other licensing examiners and attorneys.
- Contribute to individual quality and productivity goals by meeting standards focused on fulfillment of organizational turnaround time expectations, accuracy, and security.
- Perform other related duties as assigned.
Minimum and Additional Requirements
- A high school degree or GED
- Professional demeanor and attitude including dress, timeliness, and dependability.
- Ability to interact with people from diverse backgrounds and deal courteously with the general public and staff.
- Ability to exercise judgment and discretion in interpreting and applying policies and procedures.
Preferred Qualifications
- Paralegal certification and/or experience.
- Excellent communication skills, both verbal and written.
- Ability to multitask including handling a multi-line phone and working in multiple databases.
- Ability to plan and organize work activities and prioritize task completion according to schedules and goals.
- Well organized and able to work independently.
- Some knowledge of state and federal consumer protection laws.
- Exceptional attention to detail.
- Proficiency with Microsoft Outlook, Excel, and Word, as well as hardware devices such as scanners, copiers, and fax machines.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Are you willing to accept a salary not exceeding $40,000
- Yes
- No
Required Question