Responsibilities:
- Develop advanced technical solutions for the management of software, hardware, configurations, and architectures. Provides interpretation to systems matters that are highly complex in nature.
- Provide troubleshooting support for system hardware and software issues that are highly difficult in scope.
- May supervise computer user support specialists and computer network support specialists.
- May administer network security measures.
- Support all transmission/transport mediums (VPNs, dedicated circuits, broadband, etc.) and works with public carriers and other circuit providers to deliver network services.
- Follow designated standards and adheres to processes and policies.
- Provides configuration management support in accordance with compliance and policies and procedures, using configuration management systems to record, track, monitor, and update component configurations and configuration items and changes and account for assets.
- Develop training materials for end user training on the proper use of hardware and software.
- Develop implementation plans for basic software installations and upgrades to operating systems and layered software packages.
- Advise less experienced personnel on the monitoring and tuning of systems to achieve optimum performance levels.
- Advise less experienced personnel on workstation/server data integrity matters and the implementation of standard software and hardware solutions.
- Lead complex data/media recoverability following a schedule of system backups and database archive operations.
- Use advanced techniques in hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Help to develop performance and security plan for computer systems that meet the needs of network users. Provides guidance to less experienced personnel.
- Recognized subject matter expert in job area typically through advanced education and work experience. Establishes operational plans. Manages large projects which will have medium to large impact on the company. Problems faced are difficult and often complex. Work performed is critical to the organization.
- Use advanced knowledge in evaluating and assessing existing network systems and planning long-term strategies.
- May coach and review the work of less-experienced professionals
- Shift Work: May be required to perform after hours support for planned and unplanned outages.
Requirements
- BA/BS Degree (relevant experience can be considered in lieu of degree).
- 5+ years of IT related experience
- IAT Level II Compliant Certification (i.e. Security+ CE, SSCP, etc)
- Must have clearance and relevant certifications prior to start date.
- CSSP (Infrastructure Support) Certification is preferred
- Secret clearance with ability to obtain TS/SCI level access is preferred
Salary:
- $95,000 – $105,000
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.