Salary: $18.21 Hourly
Location : Hawthorne, NV
Job Type: Full-Time Regular
Job Number: 2023-0037
Department: Social Services
Opening Date: 05/19/2023
Closing Date: Continuous
FLSA: Non-Exempt
Position Summary
The wage for this position increases to $18.75/hour on 7/10/23.
Reach out to lend a helping hand. Make a difference. Connect people who have needs to the resources that can help help them. It’s challenging. It can be rewarding. Does this sound intriguing? If so, read on…
Churchill County is currently recruiting for a full-time Resource Liaison for the Mineral County community (Hawthorne, NV and surrounding areas). Also referred to as a Community Health Worker (CHW), this position performs outreach services to members of the community to help them find services they need. The person also coordinates services to ensure clients are receiving the right care. The current recruitment is for a position connected to the Central Nevada Health District (CNHD), with a focus on healthcare services and outreach. You would interview clients and obtain information, verify the accuracy information, align clients’ needs with available resources, assist the clients in filling out applications and other paperwork, and other related duties.
Consider working for Churchill County! The county pays 100% of the retirement contribution to PERS on your behalf (33.00% over and above your wage, equivalent to $12,200/year or $6.01/hour). The county pays 100% of the employee-only health insurance premiums (equivalent to $11,000/year). AND you will not have Social Security taken out of your paycheck, which results in an additional 6% take-home pay (equivalent to $2,200/year or $1.09/hour).
If you are interested and qualified for this opening, submit an application online at Applications will be accepted until the position is filled. (An eligible list may be established to fill this and other Resource Liaison positions that may come open in the next 12 months.)
Essential Functions
This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.
- Demonstrates regular, reliable and punctual attendance.
- Interviews clients to obtain information, determines pre-eligibility for various social service programs and assesses the appropriateness of referral to other community assistance, medical or social service agencies.
- Assesses the need for specific types of assistance, such as transportation, medical care, housing, appliances for the disabled, senior companion or burial services.
- Provides outreach to the community or client base to which assigned, meeting and interviewing them in various locations, including, but not limited to, detention centers, medical facilities, clients’ homes, on the street, etc.; makes clients aware of services and community resources available to them.
- Obtains and verifies income, asset insurance and related information; contacts employers, banks, social security, veterans’ administration and other public and private sources as necessary.
- Assists clients in completing applications; provides factual information regarding various program regulations and procedures; may act as an advocate for the client with other organizations.
- Creates and maintains case files; maintains accurate documentation regarding all information received and actions taken.
- Maintains accurate logs and complies records of work performed.
- Contributes to the efficiency and effectiveness of the department’s service to its customers by offering suggestions and directing or participating as an active member of a work team.
- Enters client information into an automated database system.
- Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
DISTINGUISHING CHARACTERISTICS: This class is responsible for outreach work to potential and current clients. This class is distinguished from Human Services Caseworker in that the Caseworker makes determinations about eligibility and performs extensive follow-up with clients.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience
Equivalent to graduation from high school AND two (2) years of full-time experience in secretarial or general office support work which has included dealing with the public and populations from different socioeconomic, ethnic and cultural backgrounds, OR an equivalent combination of education, training and experience.
Must obtain Community Health Worker Certification within six months of hire.
Required Knowledge and Skills
Knowledge of:
- Basic terminology and concepts related to the provision social services.
- Standard office practices and procedures, including filing and the operation of standard office equipment.
- Business letter writing and the standard format for typed materials.
- Record keeping principles and practices.
- Business arithmetic.
- Correct business English, including spelling, grammar and punctuation.
- Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
- Computer applications related to the work, including Microsoft Word, Excel, and PowerPoint.
Skill in:
- Interviewing and investigating to gain necessary information and determine potential eligibility for programs.
- Understanding and following oral and written directions.
- Understanding, applying and explaining applicable standards, regulations, and procedures.
- Making accurate arithmetic calculations.
- Maintaining accurate records and files related to work performed.
- Establishing and maintaining effective working relationships with those contacted in the course of the work.
- contributing effectively to the accomplishment of team, department, or work unit goals, objectives, and activities.
- Speaking English effectively to communicate in person or over the telephone.
- Dealing successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained.
- Organizing own work, setting priorities and meeting critical deadlines.
- Using initiative and independent judgment within general policy guidelines.
- Working without close supervision in standard work situations, including in the office and in the field.
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
Nevada Driver’s License.
Nevada Community Health Worker Certification (must be obtained within six months of hire)
Physical Demands and Working Environment
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting and use standard office equipment, and to drive a motor vehicle to various work sites; stamina to sit for extended periods of time; strength and agility to lift and carry up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate over the telephone and in person.
CONDITIONS OF EMPLOYMENT:
- Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
- New employees are required to submit to a background investigation and if hired for a safety-sensitive position, a drug/alcohol screen. Employment is contingent upon passing the background and the drug/alcohol screen (if applicable).
- Churchill County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS, with information from each applicant’s Form I-9 to confirm work authorization. All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made.
DISCLAIMER: Churchill County provides benefits to regular employees. Benefits are prorated for some part time, regular positions (depending on job). Most part time positions provide no benefits.
No Nevada state income tax
Retirement
Public Employees’ Retirement System (PERS) of Nevada – Churchill County contributes 29.75% of an eligible Regular Member’s salary for retirement. Churchill County contributes 44.00% of an eligible Police Member’s salary for retirement. Retirement benefits are available to employees hired in positions that work 20 hours per week or more on a regular basis. Positions of less than 20 hours per week (or less than 1040 hours in a fiscal year) will receive Social Security contributions and will not be enrolled in PERS.
Deferred Compensation Plans
Employees can also participate in the VOYA 457 deferred compensation plan, which is funded by the employee. This allows the employee to save money in pre-tax dollars toward retirement.
Cafeteria Health Coverage Plan – Full-time employees’ health insurance begins the first of the month after one month of employment. (Employees must work an average 30 or more hours per week on a regular basis to qualify for health insurance coverage.)
The county offers a “Cafeteria” health plan to full-time employees, which allows employees to pick and choose the best health plan for them and their family. The county offers three health plans – a base PPO plan with a $1,500 deductible, a “buy-up” PPO plan with a $750 deductible, and a High Deductible Health Plan (HDHP) with a $2,700 deductible and a Health Savings Account (HSA), to which the county contributes $150 per month. In addition, the county also provides the following: a prescription plan, a dental plan, and a vision plan. The county currently contributes 100% of the employee premiums for the base PPO plan and the HDHP, as well as for the prescription, dental, and vision plans. Employees who elect dependent coverage pay 100% of the dependent premiums – employees can elect to have those premiums deducted in pre-tax dollars.
Vacation Leave
Full-time, regular county employees scheduled to work 40 hours per week accrue 8 hours per month of annual (vacation) leave per year. Part-time, regular county employees accrue annual (vacation) leave vacation at a prorated amount depending the number of hours worked. Employees earn additional annual leave hours at 5, 10, 15, and 25 years of service up to a maximum of 240 hours (30 days) per year. While on probation an employee is not granted vacation leave for the first six months; the employee still accrues vacation leave during this time and will be credited with 48 hours of vacation leave after six months of employment in their regular position.
Sick Leave
Full-time, regular county employees scheduled 10 hours of sick leave per month, with no maximum accrual. Part-time, regular employees accrue sick leave at a prorated amount depending the number of hours worked.
Holidays – Regular county employees enjoy 11 paid holidays per calendar year including New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Nevada Day, Veteran’s Day, Thanksgiving Day, Family Day (Friday after Thanksgiving), and Christmas Day. In addition, County employees are entitled to one floating holiday per year, to be used at a time agreed to by the employee and his or her supervisor. (Regular, part-time employees receive prorated holidays based on the number of hours normally worked.)
Tuition Reimbursement
Churchill County values it’s employees and empowers all employees to enhance their skills by taking job-related college courses as well as participating in job related workshops and seminars. To that end, for regular employees the county has a generous Tuition Reimbursement policy for accredited courses, reimbursing up to $1,200 per year in educational expenses.
01
As part of the application process, this Supplemental Questionnaire must be completed along with the standard application form. Resumes will be accepted, but NOT in lieu of a completed application and supplemental questionnaire.
- I understand.
02
Do you understand and accept that this position is located in (and requires working in) Hawthorne, Nevada?
- Yes
- No
03
This position requires you to successfully pass a drug test. The county follows federal guidelines regarding drug testing, thus marijuana (cannabis, CBD products with THC, etc.) is considered a prohibited substance. Are you aware of this provision and can you pass a pre-employment (and random) drug test?
- Yes, I can pass pre-employment and random drug testing.
- No, I cannot meet the drug testing requirements.
04
Employees in this position are required to have a driver’s license and a good driving record to perform the duties of this position. Do you understand these requirements and are you currently able to meet them?
- Yes, I understand these requirements. I have a current valid driver’s license, and I have and will maintain a good driving record.
- No, I cannot meet these requirements.
05
How many years of full-time general administrative support experience do you have?
- No Experience
- 1 month to 1 year of Experience
- 1 to 3 years of Experience
- 3 to 5 years of Experience
- More than 5 years of Experience
06
What is your experience working with low-income populations and people from a variety of socio-economic backgrounds?
- None
- 3 Months to 11 Months
- 12 months to 23 months
- 24 Months to 60 Months
- Over 60 Months
07
Do you have current certification as Nevada Community Health Worker?
- Yes
- No
08
Are you fluently bilingual in Spanish and English?
- Yes
- No
09
Why are you interested in this position?
Required Question