We are currently recruiting a General Manager for an acclaimed chef team expanding their restaurant group in Chicago!
The General Manager is in charge of overseeing restaurant and beverage operations of this 50-seat, dinner-only concept. This person will be responsible for the planning, organizing, training and leadership necessary to achieve sales objectives, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
The company offers an amazing culture of family values, ethics, philanthropy, growth, and professionalism. We are looking for a leader who embodies these values and can help this company grow in the coming years!
Responsibilities
- Accountable for all f&b operations within the restaurant.
- Oversees and supervises all management as well as the staff from these areas; ensures a safe work environment for our team while delivering a brilliant experience.
- Vision – To see and know how to deliver successful and modern food & beverage. Keep up with trends and understand what is cutting edge as well as what guests want and expect from our operations.
- Leadership – Get out and inspect the areas you are responsible for. Identify departments that deserve kudos as well as those areas that need training, maintenance, or some other improvement. While out, talk to guests and to staff to ensure all is going as it should, actively listening for where you can improve the experience. You should know your team and they should know you.
- Financial – Understand proper staffing, budget and forecast management and focus on these areas every day. Set the standards, policies and procedures and then keep a pulse on operational and financial performance. Actively participate in the budgeting process. Ensure all the areas reporting to you are accurately forecasting for optimal staff and inventory levels and at the same time maximizing profit, all the while delivering an exceptional guest experience.
- Ensures consistent, high quality service standards are maintained in designated areas of responsibility.
- Implements training programs that ensure high quality service.
- Ability to analyze and evaluate profit and loss statements.
- Executes and audits supplies and inventory items insuring cost controls.
- Ensures that all service equipment is operational and handled safely, reporting mechanical issues to appropriate team members.
- Enforces all appearance and uniform guidelines.
- Enforces all regulatory, internal controls, policies and procedures.
- Review staffing levels to determine appropriate work assignments for the staff.
- Investigate and resolve guest complaints or concerns in accordance with standard procedures.
- Conduct a physical inventory of outlet supplies and requisition replacement items as needed.
- Coach and Council all Hosts when needed to reinforce department and company policy and procedures.
- Maintain a well-informed shift by conducting daily shift meetings and stand-ups
Requirements
Requirements
- Minimum of 5 years’ experience managing in full service, fine-dining restaurant required!
- Exposure to Michelin-star or high-end restaurants
- Advanced wine knowledge is preferred
- Experience with corporate systems and SOPs a plus
- Proven leadership ability, and a willingness to continue growing as a leader
- Hospitality Management degree is a plus, but not required
- Integrity, honesty, and transparent communication style
- Experience managing P&L, labor cost, and liquor cost
- Experience with scheduling staff and scheduling software(s)
- POS system management
- Experience with inventory and ordering product
- Ability to manage a team and delegate responsibilities effectively
Benefits
- Salary of $80,000-$90,000+ (DOE)
- Bonus potential
- Medical / Dental / Vision insurance
- PTO
- Plentiful growth potential with company
- Work directly with ownership