Salary : $51,292.80 – $53,830.40 Annually
Location : Albuquerque, NM
Job Type: Full Time
Job Number: 2302069
Department: Arts and Culture
Division: CS-Central Svcs Support
Opening Date: 06/27/2023
Closing Date: 7/11/2023 11:59 PM Mountain
Bargaining Unit: NU
Position Summary
Supervise, direct and coordinate the activities of those assigned to customer service, retail sales and/or collections of revenues using the Point of Sales (POS) program; perform a variety of accounting functions; provide technical support for a variety of desktop computer equipment including hardware, software and peripheral printers and related equipment; upgrade, maintain and/or correct existing hardware and software and perform a variety of technical tasks relative to assigned area of responsibility.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Bachelor’s degree from an accredited college or university in business administration, accounting, information systems or related field; and
Four (4) years experience in the use of automated financial systems; and
To include two (2) years supervisory experience.
Experience troubleshooting, identifying and resolving information systems or software problems preferred.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver’s License or the ability to obtain by date of hire.
Possession of a City Operator’s Permit (COP) within 6 months from date of hire.
Possession of a valid City’s Cash Handling Certificate within thirty (30) days from date of hire.
Preferred Knowledge
- Basic characteristics of various computer programs, networks, software packages and programming languages
- Basic principles and practices of computer science and information systems
- Basic principles and practices of software troubleshooting and information systems programming
- Methods and techniques of providing user assistance
- Principles and practices of cash handling
- Basic fiscal record keeping and reporting
- Basic principles and techniques of governmental accounting
- Principles and practices of supervision, training and performance evaluation
- Modern office methods, procedures and computer equipment
- Operational characteristics of applicable financial software and computerized accounting systems
- Principles and practices of software troubleshooting
- Methods and techniques of software application training
- Operational characteristics, services and activities of a revenue reporting program
- Principles of business letter writing and basic report preparation
- Pertinent Federal, State and local laws, codes and regulations
Preferred Skills & Abilities
- Oversee and participate in the operation and activities of a revenue reporting program
- Perform, analyze and evaluate accounting and auditing problems
- Supervise, train and evaluate the work of lower-level staff
- Troubleshoot, identify and resolve information systems or software problems
- Participate in the development and administration of goals, objectives and procedures
- Interpret, explain and enforce City policies and procedures
- Operate a variety of office equipment and computers in a safe and effective manner
- Prepare clear and concise administrative and financial reports
- Respond to requests and inquiries from department personnel
- Maintain the confidentiality of the information received
- Communicate clearly and concisely
- Perform the essential functions of the job with or without reasonable accommodation
- Establish and maintain effective working relationships with those contacted in the course of work
City of Albuquerque Employee Benefits
The City is committed to providing employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. We hope that you will find the coverage offered provides you with the choices and options necessary to keep you and your family healthy and well.
The City offers regular, full-time and part-time employees the option of participating in a variety of group insurance plans. Both Regular and Temporary (non-seasonal) employees participate in the state’s retirement system.
Additional Benefit information is available by clicking on the links below.
01
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
- No High School Diploma
- High School Diploma or GED
- Non/degree accredited
- Associates
- Bachelors
- Masters
- Juris Doctorate
- Doctorate
02
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
- No experience
- 1 to less than 6 months
- 6 to less than 12 months
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years to less than 6 years
- 6 years to less than 7 years
- 7 years to less than 8 years
- 8 years to less than 9 years
- 9 years to less than 10 years
- 10 years to less than 11 years
- 11 years to less than 12 years
- 12 years to less than 13 years
- 13 or more years
03
Do you possess the lead or supervisory experience outlined in the minimum requirements? If you have successfully completed the City of Albuquerque’s Pre-Management Development Program (PMDP), please select ‘yes’ and attach your certificate. (Lead is defined as monitors projects, programs or people.)
- Yes
- No
04
Do you possess a valid New Mexico Driver’s License, or have the ability to obtain by date of hire (attach a copy of your Driver’s License)?
- Yes
- No
05
Do you possess experience troubleshooting, identifying and resolving information systems or software problems?
- Yes
- No
Required Question