Retail Workforce Management Analyst

Company Description

Headquartered in Southern California, Skechers has spent 30 years helping men, women and kids everywhere look and feel good. Developing comfort technologies is at the foundation of all that we do-delivering stylish, innovative, and quality products at a reasonable price. From our diverse footwear offering to a growing range of apparel and accessories, Skechers is a complete lifestyle brand.

With international business representing over half of our total sales, we have product available in more than 180 countries and significant opportunities for continued expansion worldwide. We sell our collections direct to consumers through more than 4,450 Skechers stores around the globe and Skechers e-commerce sites, as well as through a network of third-party partners.

A MULTI-BILLION-DOLLAR GLOBAL LEADER IN THE FOOTWEAR INDUSTRY.

Job Description

The Retail Workforce Management Analyst will provide support to the Retail Field Leaders, Retail Stores and the corporate operations team by working collaboratively and independently to provide analytical support and administration of the Workforce Management System (UKG Dimensions). The Retail Workforce Management Analyst provides continuous Workforce Management application support, including scheduling, timecards, forecasting, troubleshooting, and training. This role will also provide data-driven insights for strategic initiatives and process improvement projects. Analytical duties including but not limited to tracking, identifying sales trends, field leadership performance, administration support and records maintenance.

Administer the Workforce Management system, including but not limited to forecasting, scheduling, administration, configuration, and maintenance.
• Creates and implements Workforce Management audits and analysis to ensure system integrity.
• Ensures timely generation of schedules, ensuring that the company remains compliant with local and state posting requirements.
• Generates ad-hoc reports or data queries to support the retail operations division.
• Conduct analyses to identify issues and opportunities impacting Skechers’ retail business, including actionable recommendations that quantifiably change outcomes.
• Assesses areas of opportunities and partners with management to identify solutions where knowledge gaps are a major contributing factor.
• Take ownership of data integrity, report distribution, and tool maintenance for retail operations.
• Manage all tactical details necessary to ensure complete and timely implementation of initiatives.
• Utilizes Company Resources such as Jira and Service Now to respond to requests from internal corporate departments for the retail field and ensures assigned tickets are tracked to resolution or escalated as necessary.

ADDITIONAL RESPONSIBILITIES-
• Utilize all company resources such as Microsoft Office, Jira, ServiceNow, UKG Dimensions, Business Intelligence Tool (such as Microstrategy, Tableau, Microsoft Power Bl)
• Miscellaneous tasks as assigned to support the department.
• Ad hoc reporting as requested by management.

SUPERVISORY RESPONSIBILITIES-
• No

Qualifications
• Self-starter with high level of initiative, personal accountability, and a strong sense of urgency.
• Must display a high degree of professionalism, tact and diplomacy including confidentiality.
• Flexibility to accommodate shifting timelines and priorities.
• Must possess and demonstrate superior attention to detail and ability to prioritize multiple projects and priorities.
• Ability to handle multiple tasks with ease, set appropriate priorities, and manage time effectively while paying strict attention to detail.
• Excellent interpersonal, verbal, and written communication skills with the ability to present technical information in a non-technical fashion.

EDUCATION & EXPERIENCE-
• High school diploma with at least 3 years of intermediate level administrative work experience in a fast-paced environment.
• Retail background is desirable.
• Strong analytical, organizational, and time management skills.
• Proficient use of Microsoft Office programs, including Word, Excel, Project and Outlook.
• SQL Experience Preferred.

QUALIFICATIONS-

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

PHYSICAL DEMANDS-

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk; sit, reach with hands and arms, and stoop, kneel. The employee is occasionally required to sit for long period of times.

All your information will be kept confidential according to EEO guidelines.

Pay range for this position is $65,000-$85,000.

Benefits:

  • Paid Parental Leave: including time for fathers and adopting parents.
  • Short term & long term disability and life insurance at no cost to the employee.
  • Extensive medical, dental, and vision plans with multiple carries, including EPO, HPN and PPO plans.
  • Competitive 401k plan and employer matching.
  • Health Savings Account (HSA) and Flexible Savings Account (FSA) offerings.
  • Paid vacation, sick, personal and holiday time.
  • Pet Insurance available.
  • Onsite wellness programs at company headquarters including fitness classes, acupuncture, and chiropractor.
  • Employee stock purchase program
  • Employee product discount of 50%; employee sample sales and family and friends discount throughout the year.
  • Skechers Company Culture and growth strategy is deeply infused with internal career growth and opportunities for learning.
Job Category
Administration and Office
Job Type
Full Time/Permanent
Salary
USD 65,000.00 - 85,000.00 per year
Country
United States
City
Manhattan Beach
Career Level
unspecified
Company
Skechers
JOB SOURCE
https://jobs.smartrecruiters.com/Skechers1/743999936171805-retail-workforce-management-analyst