Return Agent – MSP Airport – Full Time

Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car – teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It’s a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow – for both our company and our employees.

National/Alamo has an exciting opportunity for Return Agents at MSP airport at located at 4901 Glumack Drive St. Paul MN 5511. Our Return Agents provide friendly and efficient service while assisting customers with the rental return process. If you enjoy working with people in an active role, look no further!

Starting pay is $17.50 per hour.

We have the following schedules available:

Terminal 1:

2pm-10pm Thursday-Monday

4a-12:30 Thursday-Monday

Terminal 2:

2pm-10pm Thursday-Monday

4a-12:30 Thursday-Monday

We offer:

  • Medical/Dental/Vision
  • Paid time off
  • Employee discount
  • 401k retirement plan
  • Training and development

Sound like the job for you? Apply today!

Responsibilities

  • Greet all customers upon arrival for the return process
  • Remind customer to check for personal belongings, and properly tag any left-behind items for lost and found
  • Review all charges with customer and provide receipt
  • Ensure customer had a great rental experience, and provide feedback to team
  • Check vehicle for damage
  • Verify fuel level, collect fuel expense if needed
  • Document and write damage claims if necessary
  • Tag vehicles needing maintenance, etc.
  • Keep lot organized for ease of access and traffic flow

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Minimum of 1 year customer service experience.
  • Must have valid driver’s license.
  • Given the nature of our job requirements, a drug or alcohol related conviction on your driving record in the last 3 years will disqualify you from employment.
  • Given the nature of our job requirements, more than 3 moving violations (i.e. speeding ticket, failure to stop) on your driving record in the last 3 years will disqualify you from employment.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from Religious observation must be able to work one of the following schedules:
    • Thursday-Monday 2pm-10pm OR

      Thursday-Monday 4a-12:30p

Job Category
Customer Service
Job Type
Full Time/Permanent
Salary
USD 17.50 per hour
Country
United States
City
St. Paul
Career Level
unspecified
Company
Enterprise Holdings
JOB SOURCE
https://nationalalamo-erac.icims.com/jobs/459733/return-agent---msp-airport---full-time/job