Job Description
Sales Support Coordinator | Agency Sales | Remote – US/Canada
Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.
What’s Travelport?
Travelport is a worldwide travel retail platform that provides easy ways for businesses like airlines, hotels, and car rental companies to connect through personalized content to agencies and travelers. The world is changing, and our industry must change with it. We’re leading the change; we are the change.
We are on a mission to power the future of travel.
Come and be part of an organization that is committed to building a culture of inclusivity built upon a diverse workforce that is reflective of the communities in which we operate.
What does a great Sales Support Coordinator do?
As the Sales Support Coordinator for our North America Agency Sales team, you will join a team that strives to be better and expect more. This role encompasses a variety of functions that support the Agency Account Management team, allowing them to focus on selling, customer growth, and closing deals. This role will work with the agency sales teams focused on top- and mid-tier agencies in the North America region. It is an excellent opportunity to join a dynamic and fast-paced company during a truly exciting transformation.
Responsibilities include:
- Support sales teams by effectively and efficiently managing and responding to queries pertaining to customer billing, collections, segment production, incentives, contracting generation, marketing, and provisioning.
- Support sales teams with production of proposals and sales collateral through Seismic; coordinate RFP and RFI responses; pulling data for business reviews.
- Understand and manage complete process flow for various contracting, provisioning, and billing activities.
- Oracle CRM pipeline management – monitor and ensure accuracy; generate recurring and ad hoc reports.
- Provide general administrative support for the team.
Who we are looking for in this role:
- Strong interpersonal skills, with a professional and flexible approach to helping others, and a willingness to perform routine tasks and learn the business. Team player.
- Be able to work under pressure and handle multiple assignments concurrently; well-organized, self-disciplined, and high degree of self-motivation. Reliable and trustworthy too.
- Articulate and clear communicator. And excellent attention to detail.
- MS Excel and Powerpoint proficiency – ability to do vlookup’s and dashboard-based reporting is a big plus.
Our ambition is to hire for potential not just experience, and you’re likely to succeed if you:
- Are always ready to give it your all and deliver high quality work
- Are excited to use your creativity and innovative thinking to try new things
- Take responsibility and own your work
- Are courageous and ambitious to challenge what’s been done before
These are just a few of our employee’s favourite benefits/perks…
We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, disability, life, and a competitive 401(k) match.
We make health and wellness a priority and offer a generous paid time off policy, as well as contributing to our communities with an annual volunteer day off.
As we evolve and grow as a business, so will you.
You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win!
Salary Target: $65,000 – $75,000
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
Interested? We’d love for you to get in touch!
We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
About Us
Travelport is a worldwide travel retail platform. Our next-generation virtual marketplace connects travel buyers and travel sellers, that share our passion for delivering exceptional travel experiences.
Unconflicted and independent, we are re-inventing a simpler future for travel’s complex ecosystem.
Our platform gives the industry the power to help people see the world. We make it simple for businesses like airlines, hotels, and car rental companies to connect to agencies and travelers, through personalized and engaging content.
We are a diverse and inclusive workforce, representative of the communities and customers we serve. We are socially responsible, and we give back to our communities.
We encourage our people to think differently and have the courage, confidence, and ambition to challenge what has been done before.
Travelport is on a mission to make Travel easier and more rewarding for everyone.