Salesforce Operational Analyst

Term: 6-Month Contract, possibility of leading to permanent employment

Location: Hybrid, On-site 3 days/wk in Downtown Cleveland

Pay Rate: Up to $45/Hr.

Job Description:

This role is somewhat of an IT Generalist with good experience in Salesforce – not development, but process mapping and how other systems / platforms integrate into Salesforce. There are 3 “buckets” of work:

Salesforce-related work:

  • Bulk data imports & upserts
  • Report & dashboard creation and training
  • XLR8 & Salesforce release functionality review
  • New hire onboarding
  • Page layout & field maintenance and changes
  • XLR8 Pulse page maintenance
  • User management – Permission set, profile, role maintenance
  • Audit usage of data and Salesforce functionality as a result of change requests
  • Troubleshoot user permissions and functionality
  • Documenting customizations & integrations for system admin purposes
  • Running manual monthly, quarterly or annual data “rollovers”

System ambiguous work:

  • Frontline helpdesk support
  • Assist with user adoption efforts (education, one-on-one assistance)
  • Jitterbit integration maintenance
  • New user setup (Salesforce, OnBase)
  • License procurement & management (Salesforce, OnBase, MME, Tamarac SF app, PDF Butler, HubSpot)
  • User profile maintenance
  • Offboarding
  • Assist with acquisition integration projects
  • LMS/training content

Project work:

  • Charter creation / milestone tracking
  • Training manuals & videos
  • Manual data manipulation
  • UAT coordination and reporting
  • Coordinating meetings
  • Project status communication & reports

Please Note: This is an on-site position, 3 days/wk, 8a-5p. Client location is in Downtown Cleveland. Only US Citizens and Green Card holders will be considered.

If this sounds like an opportunity and culture that you would like to be a part of, please submit your resume and someone from our team WILL be in touch to discuss the possibilities, THANK YOU!!

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Currently, we are seeking individuals for a Direct hire opportunity that is a very exciting growth position with one of the top employers in the area. If you are interested in joining a vibrant organization where you are valued and rewarded for your contributions, and you possess the qualifications listed below, please forward your resume and salary requirements.

*Exodus Integrity Services (EIS) is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. EIS prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EIS conforms to the spirit as well as to the letter of all applicable laws and regulations.”

Job Category
Data and Analytics
Job Type
Contractor
Salary
USD 45.00 per hour
Country
United States
City
Cleveland
Career Level
unspecified
Company
Exodus Integrity Services
JOB SOURCE
https://portal.dynamicsats.com/JobListing/Details/714ab957-34c1-44a2-a8d7-ffe0cba973ec/cfd42d56-a247-ee11-be6d-0022482a9a26