SAP Finance (FI/CO module) System Maintenance and Operation Support
MentorWorks Education Capital, a workforce development company, is looking for a SAP Finance System Maintenance and Operation Support Specialist to join one of our employer partners. Candidates will be screened by the MentorWorks team. If selected, the candidate will move on in the process to our employment partner.
JOB DESCRIPTION
– Contract period: One Year
– Work Location: Ridgefield Park, NJ (must be able to work onsite according to company policy)
– Korean/English Bilingual Required
Role and Responsibility
– Analyze customer requirements and tailor the use of the system to meet those objectives.
– Develop project plans and timelines to successfully deploy solutions and assist with data conversion
– Full support of users within all relevant sites. Identify and understand end users technical SAP FI requirements, provide necessary training and documentation, work to build and maintain strong end user relationships and provide on-going support
– Responsible for the support and communication with HQ for the implementation management and optimization of new and existing processes within SAP module FI as needed to support customer requirements
– Motivated formulate process improvements resulting from support issues, with the aim of minimizing recurring support
– Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes, identify inefficiencies and recommend system improvements and provide backup for SAP consultants as needed
– Monitor and report on the status of any issues, proactively review and interpret performance against operating standards; provide information and reports results
– Serves as the primary on-call support person for trouble shooting and correcting system issues
– Off business hours and holidays support required during month end closing support, special sale promotion period(4th of July, Black Friday, Christmas, etc.) and occasional critical issue situation
Qualifications
Required Skills
– Bachelor’s degree in Computer science / related discipline with an information technology focus
– Experience within SAP FI in an ECC 6 environment
– Strong written, organizational and communication skills
– Project management experience that involves conceptualizing, organizing, planning, executing test, training users and documenting training materials
– Demonstrated experience and understanding of system development life cycle, dynamic of application development and information technology practices and methods
Nice to have
– ABAP debugging skills
– AR or CO module experience
– SAP Certifications
– S/4 HANA experience
– Full lifecycle SAP implementation with expertise in FI
– Experienced in processing a variety of EDI document types and familiarity
– In-depth technical knowledge working with EDI related systems and architecture
Competencies
– Strong interpersonal and leadership skills exemplified in team work, understanding of business and customer requirement and good communication
– Willingness to challenge established practices and draw relevant conclusions including the persistency and willingness to take calculated risk within the organization
– Able to understand customer priorities and work toward accomplishing those priorities
– Ability to perform in a high pressure environment and/or crisis situation and render good decisions to resolve the problems
– Manage the time and attention based on assigned job roles and objectives
**Must be a US Citizen for this position.**