Overview
National has an exciting opportunity for a Seasonal Summer Only Full Time Exit Booth Agent- The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
*This opportunity is located at the Indianapolis Airport National location with a starting pay $16/hr!*
We offer a robust Benefits Package including, but not limited to:
- Paid Time Off, starting with 12 days off per year
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage
- Employee discounts on car rentals, car purchases and much more!
- 401(k) retirement plan with company match and profit sharing
We’re a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That’s why we empower everyone on our team with opportunities for growth.
Responsibilities
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
- Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers.
- Provide all customers with undivided attention while assisting them at the exit booth.
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
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- Must be at least 18 years old
- Must have a valid driver’s license with no more than 2 moving violation and/or at-fault accidents on driving record within the past 2 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be willing to accept the starting pay of $16.00 per hour
- Apart from religious observation, must be able to work 40 hours per week between the hours of 4:00pm-12:00am 5 days a week including weekends