Chipton-Ross is seeking a Security and Network Analyst for a contract opportunity in Kansas City, MO.
This position is 100% onsite.
RESPONSIBILITIES:
This Tier-1 Support position plays an integral role in ‘s Cybersecurity, Operations, Network & Operations Center (SONIC). This position will allow you to pursue a career in IT where you will gain the necessary experience by working at a 24×7 combined Cybersecurity & Network Operations Center (SNOC) for . With oversight, you will be responsible for:
Activities associated with NERC CIP-007 R4 (Security Event Monitoring) and NERC CIP-008 (Incident Response Plan); including monitoring and responding to security events, participation in incident response drills and serving on the Cybersecurity Incident Response Team
Monitoring incoming event queues for potential security incidents
Identify, investigate, and act on anomalous network activity
Support of network systems (software/hardware) and data center operations
Analyze and troubleshoot compliance and security related events
Escalates security related or compliance issues as needed
Access knowledge bases and FAQ resources on the Intranet and/or Internet to assist with problem resolution
Apply knowledge of IT and network systems to aid in troubleshooting
Creating and thoroughly documenting various incidents as well as communicating info about incidents to relevant parties
Continual learning of ‘s changing communications network, policies and processes related to job responsibilities, and new tools used for those job responsibilities, as they arise
Monitor network health, preforming tier 1 troubleshooting and triage of network issues as they arise, responding to alerts for network devices as instructed in knowledge base documentation
Meet or exceed SLA’s for various levels of alerts
Providing occasional technical support via phone after normal business hours
Communicating and working with team members to coordinate efforts to support clients
Other assigned duties
REQUIREMENTS:
Minimum 1-3 years in a network or cybersecurity support role, or equivalent certification
Cisco network certification and/or Security+ certification (both preferred)
Technical or bachelor’s degree in IT related field of study preferred
Calm, professional attitude and demeanor
Curiosity, a passion for learning, and a love for solving problems
Candor; able to admit when you are having difficulties and admit when you don’t know something
Self-motivated and able to work both independently with different teams
Strong, detailed written and oral communication skills; including the ability to present ideas and suggestions clearly and effectively, thoroughly document investigations
Must be able to handle multiple priorities and operate efficiently and effectively
Intermediate knowledge of Office 365 applications
Sys admin & scripting experience a plus
Experience with monitoring, ticketing, alerting, authentication tools preferred
Familiarity with the principals of network and endpoint security, current threat and attack trends, and have a working knowledge of security principals such as defense-in-depth.
Willing and able to work non-standard work shifts; including evenings, overnight, holidays, and weekends
EDUCATION:
Accredited HSD/GED
SHIFT:
Full-Time
1st Shift