Oak View Group
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
The Security Supervisor will play a key role in leading, supervising, and/or be a liaison for the Security, Parking, and Emergency Management teams. Also, play an essential role in maintaining a safe and secure environment for visitors, exhibitors, and staff during events and conferences by patrolling, and/or monitoring the venue premises to prevent incidents, accidents, theft, violence, or infractions of facility rules. This role reports into the Director of Security and oversees 2 full-time Assistant Security Supervisors.
This role will pay a salary of $24.04 to $33.65.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
About the Venue
The Bank of Oklahoma Center, also known as the BOK Center, is located in downtown Tulsa and serves as the premier sports and entertainment venue of the region. Offering 19,199-seat multi-purpose arena and 565,000 total square footage designed to accommodate concerts, family shows and other special events, the BOK Center has been named one of the country’s best venues.
Responsibilities
- Leadership and Supervision: Lead and supervise a team of internal and contracted security and parking personnel, ensuring they are well-trained, motivated, and capable of delivering exceptional security services.
- Provide clear instructions, assign duties, and monitor performance to maintain a high level of professionalism and safety.
- Security Operations: Oversee all security personnel within the premises, including entrance and exit points, parking areas, exhibition halls, meeting rooms, and other designated areas.
- Monitor surveillance systems, conduct regular patrols, and respond to security incidents or breaches in a prompt and efficient manner.
- Emergency Preparedness: Develop and implement comprehensive emergency response protocols to effectively handle various scenarios, such as fire emergencies, medical incidents, and evacuation procedures.
- Coordinate with local law enforcement and emergency services to ensure seamless collaboration during critical situations.
- Crowd Control: WIth the Security Manager, strategically plan and manage crowd control measures to prevent overcrowding, maintain orderly behavior, and ensure the smooth flow of visitors. Effectively handle potentially difficult situations with tact and diplomacy, employing de-escalation techniques as necessary.
- Communication and Collaboration: Maintain open lines of communication with event managers, clients,
and other departments within the convention center to exchange relevant security information. - Collaborate with internal stakeholders to develop security plans tailored to specific events, considering unique requirements and potential risks.
- Training and Development: Conduct regular training sessions for security personnel to enhance their skills in areas such as conflict resolution, first aid, emergency response, and customer service.
- Stay updated with the latest security trends, technologies, and industry best practices to continuously improve security operations.
- Compliance and Documentation: Ensure compliance with relevant laws, regulations, and industry standards, such as fire safety codes and Occupational Safety and Health Administration (OSHA)
guidelines. - Maintain accurate records of security incidents, investigations, and daily activity logs.
Qualifications
- High school diploma or equivalent; additional certifications or training in security management are highly desirable.
- 4-6 years of Security Officer experience, supervisory experience required.
- 3-5 plus years of managing and leading people/teams (hiring, training, exiting)
- Proven experience in a supervisory or leadership role within the security industry, preferably in a convention center or arean (or similar venue).
- Strong knowledge of security principles, practices, and procedures, including emergency response protocols.
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with diverse individuals and handle sensitive situations effectively.
- Sound judgment and decision-making abilities in high-pressure situations.
- Proficiency in using security equipment, surveillance systems, and incident reporting software.
- Physical fitness and the ability to stand, walk, and perform security duties for extended periods.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as dictated by event schedules.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.