Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Senior Account Manager for the US. We are looking for a Senior Account Manager who thrives in a new start-up environment and will have familiarity with B2B sales and account management with large and enterprise-level customers.
The successful Senior Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business, and work effectively with functional areas such as Business, Operations, Product, Finance, and Marketing; and have a proven track record of meeting and exceeding program goals and revenue targets.
Key job responsibilities
Responsibilities:
– Own strategy and commercial growth for assigned accounts.
– Drive revenue, adoption, and market segment share for our product.
– Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption.
– Measure performance, articulate root-cause analysis, and link to specific improvement areas.
– Relay market segment needs and requirements back to internal Amazon teams.
– Analyze current processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.
– Drive and accelerate spend adoption through advising customers on best practices for using our product.
– Assess program risks, anticipate challenges, and provide escalation to management when necessary.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Atlanta, GA, USA | Nashville, TN, USA | New York, NY, USA
BASIC QUALIFICATIONS
– 5+ years of developing, negotiating and executing business agreements experience
– 5+ years of professional or military experience
– Bachelor’s degree
– Experience developing strategies that influence leadership decisions at the organizational level
– Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
– Experience interpreting data and making business recommendations
– Experience identifying, negotiating, and executing complex legal agreements
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,400/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.