Job Details
Job Location
Irvine Headquarters – Irvine, CA
Position Type
Full Time
Education Level
High School/G.E.D
Travel Percentage
Rarely
Job Shift
1st
Job Category
Logistics
Description
TEMP TO PERM OPPORTUNITY
About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.
Summary
The primary purpose of the Senior Analyst, Operations Administration is to create, process, review, and track billing invoices while ensuring timeliness and accuracy of customer billing requirements.
Compensation Range
$25/hr
Responsibilities
- Operations Billing
- Process and maintain tracking of all types of billing to customers based upon valid information from ITMSs queries, Logistics and Port Operations
- Create and/or process A/P and A/R invoices: Standard Transportation and Port Processing, Port Stock Transfers, Cross-Shipments, and PIO Part and Non-Part
- Train incoming Billing Analyst in all forms of billings (manual and automated) for all customers
- Verify accuracy of billing data and revise any errors
- Produce measurable results on process improvement projects
- Resolve discrepancies in accounting records
- Keep records of invoices and support documents
- Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information
Customer Service
- Generate ideas to improve process and execute Change Request to IT for development
- Prepare necessary AR and AP backup for all pass-through invoicing
- Preparation of worksheets from source data
- Timely distribution of customer rejected invoices to appropriate department for resolution, and timely re-billing of resolved rejected invoices
- Answer customer questions regarding problems with their accounts
- Contact customers to obtain or relay account information
- Collections & Special Projects
- Assist in AR collection
- Special projects as assigned
- Record information about financial status of customers and status of collection efforts
- Other Duties as Assigned
Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Qualifications
Skills
- Excellent written and verbal communication skills in English are required
- Proficient with PCs
- Intermediate-level skills in MS Excel, Word, Outlook required
- Experience using database management systems is required
- The ability to follow directions and enforce corporate and departmental policies and procedures
- Must possess interpersonal skills in order to work with other departments in resolving various billing issues
- Ability to recognize critical issues that require management involvement
- Excellent time-management and organizational skills required
- Must possess the ability to multi-task and shift critical focus quickly
Education & Experience
- High School Diploma/G.E.D is required
- Bachelor’s Degree is preferred
- 1 – 2 years of related experience OR an equivalent combination of education and experience is required
- Experience in Port Operations, Accounting, Billing, Financial Analysis, and/or Vehicle Logistics is preferred
Physical Requirements
- Ability to sit in front of a desk and/or in front of the computer for long periods
- Repetitive use of hand/grasping product, writing, and typing
- Stand/walk
- Carry/lift a maximum of 15 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure.
- The position is based out of the Irvine, CA office
- Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.