Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide.
The Lease, Senior Business Program Manager is responsible for project managing datacenter lease executions and driving due diligence compliance process. This role partners closely with the Datacenter Engineering (DCE), Site Acquisition Managers (SAM), the Lessors, and stakeholders to assess the site feasibility, statement of qualification (SOQ) requirements and drive the lease execution. This role will partner with stakeholders to assess project risks and resolve issues in a timely manner to minimize the business impact. The Lease, Senior Business Program Manager will work closely with our regional supply, engineering, construction, legal, security, networking, and operations teams throughout each project to meet the committed capacity.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Qualifications:
Required Qualifications
- Bachelor’s Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement
- OR equivalent experience.
- 4+ years management (e.g., people, project, process, vendor, change) experience.
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check every two years thereafter.
Preferred Qualifications
- 6+ years of experience in technical program management.
- 6+ years experience managing cross functional and/or cross-team projects.
- Proven collaborator, working closely with multiple teams and subject matter experts.
- Experience leading complex negotiations/initiatives to successful completion
- Analytical, creative thinking, corporate communications skills especially in complex situations.
Business Program Management M5 – The typical base pay range for this role across the U.S. is USD $112,200 – $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 – $213,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Responsibilities:
- Leads a portfolio of projects including the project plan, timelines, milestones, performance metrics, and/or resource needs for complex programs. Identifies and communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes.
- Leads the rhythm of business (ROB) during Systems Applications and Projects (SAP) project execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence.
- Uses data analytics to derive insights that help identify current and future risks and mitigation plans, as well as opportunities to streamline and optimize projects/programs based on lessons learned.
- Develop new programs/initiatives to improve SAP processes; cycle time, on time delivery, cost, schedule.
- Identifies and provides solutions to root problems (e.g., root-cause analysis), defines the strategy, gathers requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record.
- Improves operations of existing processes by applying industry methodology, defining complex issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in complex program issues and strives for simplification.
- Works with cross-functional stakeholders to develop compliant, complex programs from initiation to delivery with minimal coaching. Produces collateral to incorporate stakeholder needs and ensure the business objectives are met.
- Works with cross-functional internal teams (e.g., Engineering) and external partners (e.g., Lessor) to drive SAP projects including SOQ from initiation to delivery with minimal coaching to ensure the business objectives are met and SAPs performance targets (e.g., Cycle time) meet the Service Level Agreement (SLA) targets.
- Defines and tracks the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]).