Description
Our Department of Defense contract requires U.S. citizenship for this position.
The Senior Citrix Systems Engineer – Network/Virtualization is a member of a High-Performing Engineering team with a desire to deliver sophisticated solutions. They are essential in providing a world-class experience to our associates and business partners.
Responsibilities
Participates as a member of a High-Performing Engineering team, with a primary focus on providing reliable and secure virtual access to ~20K concurrent users
Defines and establish monitoring thresholds and action plans for Citrix ADC and Storefront events, to be managed by Level 2 support teams
Partners with Network, Security, and Offshore business partners to develop resilient and secure access to existing Virtual App and Desktop environments.
Develops technical roadmap to provide network access to cloud-based virtual servers and desktops.
Configures and support NetScaler and Access Gateway solutions to support scalable delivery of applications and desktops to various endpoints.
Demonstrates expertise with Citrix NetScaler, GSLB, and implement load balancing best practices
Configuration, installation, and maintenance of Citrix Provisioning Services and Citrix NetScaler.
Delivers solutions in support of Citrix Virtual Apps & Desktops (secondary skill set, primary MUST be Citrix ADC/Netscaler).
Required Qualifications
- Our Department of Defense contract requires U.S. citizenship for this position.
- Successfully receive approval for government security clearance (eQIP – electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems.
- At least 5 years of systems engineering experience at the enterprise level with strong knowledge of Highly Available Citrix environments
- Experience with Citrix Cloud
- Experience with Azure AD Multi-Factor Authentication
- Knowledge of multiple operating systems and related utilities and hardware
- Knowledge of storage management
- Knowledge of TCP/IP and network troubleshooting tools (WireShark, NetMon, etc.)
- Knowledge of technical writing principles and practices
- Skill to effectively analyze and solve problems
- Skill in software installation and maintenance
- Ability to work independently as well as with a team
- Ability to communicate effectively verbally and in writing
- Ability to establish and maintain effective working relationships with employees, vendors, clients, and the public
- Ability to install, configure, and manage Citrix Access Gateway devices, both appliances and virtual instances
- Knowledge and hands-on experience troubleshooting issues where the Netscaler is part of the network path.
- Hands-on experience diagnosing and addressing end-user response time issues.
- Hands-on load balancing experience
Preferred Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience.
- Automation skills are highly preferred
- Experience working in a SAFe (Scaled Agile Framework) environment
- Citrix Certified Professional – Networking(CCP-N)
- Citrix Certified Professional – Virtualization (CCP-V)
Additional Information
This role will also provide support for Humana Government Business and will require a clear background investigation performed by the Defense Counterintelligence and Security Agency.
Location/Work Style: Remote US. Must be able to work Eastern Standard Time (EST) hours beginning at 9:00 A.M. EST.
Why Humana?
At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
• Work-Life Balance
• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K – Company match
• Well-being program
• Paid Volunteer Time Off
• Student Loan Refinancing
If you share our passion for helping people, we likely have the right place for you at Humana!
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.
Wireless, Wired Cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership. (See Wireless, Wired Cable or DSL Connection in Exceptions, Section 7.0 in this policy.)
Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first-round interview, you will receive an email/text correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and computer, and you will provide recorded or text message/written responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews.
Social Security Task
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information to the application at Humana’s secure website.
At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.
After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what’s happening around our organization in the changing world of healthcare.
*This is a remote position.
#LI-Remote
#LI-CB
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$95,300 – $131,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.