senior communications manager, Brand Communications

Final compensation range is determined by candidate’s location

Job Title: senior communications manager, Brand Communications

Now Brewing – senior manager, brand communications #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Our Brand Communications team serves as an advocate to drive awareness for the customer experience, while also enhancing and protecting the brand perception and reputation. We are looking for an experienced PR practitioner to lead proactive external communications programs that support our key seasonal promotions for our U.S. retail business as well as drive strategic plans to support key customer and product business initiatives. This role requires the ability to navigate a global business with creativity and flexibility as well as manage deadlines and bring others along. For this role we are looking for communicators with proven experience as an earned media strategist and media relations expert, as well as experience building strategic PR plans with large cross-functional teams and agencies, and the ability to incorporate business, consumer and media insights into their work. Models and acts in accordance with Starbucks guiding principles.

As a senior brand communications manager, you will…
• Develop and execute the external media strategies that support our biggest seasonal promotions and additional key business customer experience announcements, as well as manage and lead daily proactive and reactive communications to support our US retail business and customer experience.
• Be dedicated to building and executing communications strategies alongside multiple cross-functional teams – from marketers, operators, business category leads and external business partners – to support our seasonal promotions and customer business announcements.
• Thrive in a fast-paced environment, have strong problem-solving skills, business acumen and the ability to navigate and lead cross-functional plans within a large retailer. Have the ability to work with little supervision and manage deadlines and multiple projects at one time.

We’d love to hear from people with:
• Demonstrated experience in consumer/brand communications, preferably at a multi-unit retailer or an agency.
• Proven media relations skills and writing capabilities.
• The ability to influence, inspire and collaborate with cross-functional teams.
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and be part of something bigger. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

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