Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$78,200.00 – $129,100.00
Target Openings
1
What Is the Opportunity?
The Senior Consultant, Business Performance Analytics position is part of the General Liability Claim Analytics team. This position uses data and analytics to drive business results; leverage internal and external information to identify quantifiable and actionable opportunities for the business unit and is responsible for reporting, monitoring, analyzing data and trends, and communicating these business results across various audiences and partnering on strategic initiatives to ensure optimal outcomes.
The Work Arrangement for this position is based on location.
What Will You Do?
- Uses analytics to explain business results, monitor business strategies and identify actionable opportunities
- Uses data visualization and storytelling skills to effectively communicate insights and help influence decision/outcomes.
- With some direction, leverages industry best practices, market data and technology trends to identify business opportunities.
- Effectively works with cross functional teams on varying business initiatives
- Provides information that can help influence business strategy and help to prioritize investments based on translating insights to business value
- Collaborates with IT and data management teams to ensure correct data is persisted for business critical analysis
- Collaborates with IT, Actuarial, Operations, Finance, Data Management and Claim functional areas.
- Can manipulate raw data and work towards the ultimate design required to meet business requests.
- Interprets data to recognize patterns and analyze trends.
- Completes reasonability and validation tests with direction.
- Supports Proofs of Concept to inform business strategies.
- Monitors performance indicators and identifies possible improvements.
- Supports assessment of the financial impact of recommendations.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- 3+ years of analytics or related experience preferred.
- Strong experience with Excel.
- Exposure and working knowledge of tools such as SQL or SAS preferred.
- Bachelor’s degree in STEM (Science, Technology, Engineering, Mathematics) is nice to have.
- General knowledge of manipulating data preferred.
- Python experience is nice to have.
- Experience with Descriptive Analytic practices and processes preferred.
- Working business knowledge preferred.
- Developing knowledge of insurance products/concepts preferred.
- Experience working on teams preferred.
- General knowledge of the main features of the collection of data and the relationship of data.
- General understanding of the business functions of businesses supported.
- Demonstrated intermediate analytic and diagnostic skills.
- Demonstrated intermediate interpersonal skills.
- Demonstrated intermediate communication skills.
- Intermediate ability to work independently and as part of a team.
- Intermediate project management skills.
- General understanding of the business functions, processes, and overall business strategies.
- Intermediate ability to see tasks to completion.
- Intermediate Computer Skills in Excel and basic skills in database programming language and/or related applications.
- Intermediate problem solving and decision making skills.
What is a Must Have?
- Two years of business analytics experience required.
What Is in It for You?
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .
Careers at Travelers
When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger. It also means being part of a team comprised of 30,000 + talented and passionate people that are evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.