In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. CO+ I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world’s largest online services.
Datacenter Monitoring and Controls Engineering (DMCE) group is responsible for critical environment monitoring and controls application deployments at new datacenters. For existing datacenters, DMCE is responsible for retrofitting and upgrading datacenter critical environment monitoring and controls applications for security compliance, new functionality, and compliance.
The Senior Controls Service Engineer position for Microsoft (MSFT) datacenters is a Global role, supporting BAS (Building Automation Systems) service for datacenters around the world with a main focus on the America (AMER) regions. This position is a multi-disciplinary role which involves service management, system troubleshooting, and upgrades/retrofits of the BAS for existing datacenter regions.
Qualifications:
Required/Minimum Qualifications :
- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, or systems engineering
- OR equivalent experience.
- 1+ years of experience in the network topologies and communication protocols associated with BAS systems and related networks.
- 3+ years of experience in Building Automation System (BAS) implementation and support
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Additional or Preferred Qualifications:
- Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 8+ years technical experience in software engineering, network engineering, service engineering, or systems engineering
- OR equivalent experience.
- 3+ years technical experience working with large-scale cloud or distributed systems.
- Building Automation System, BACnet, IEC61850, OPC UA, and/or SNMP communication protocol, or other industry or product specific Engineering Certifications.
Service Engineering IC4 – The typical base pay range for this role across the U.S. is USD $112,000 – $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 – $238,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Responsibilities:
The Senior Controls Service Engineer will be responsible for managing global service support for the third-party controls vendors that support the datacenters. This role will manage the Tier 3 service provided by the vendors, quarterly and annual reporting, provide technical support for troubleshooting complex issues, and supporting different departments with tasks that rely on BAS applications. Projects may include upgrading software to the newest standard, retrofitting site systems for adherence to newer data center standards, enabling data reporting, security reviews, and data telemetry. This role may require review of new designs during construction and contributing to new or improved design standards.
Responsibilities will also include providing training to Operations and other personnel as needed and be expected to create Operations & Maintenance documentation to provide to the site during turnover.