Company Description
Oxfam is a global organization that fights inequality to end poverty and injustice. We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action. We demand equal rights and equal treatment so that everyone can thrive, not just survive.
Oxfam America employees are able to work remotely, but to be considered applicants are expected to reside in one of the following states that are within a 200-mile radius of our offices which are located in Boston and Washington DC: ME, NH, VT, MA, RI, CT, NY, NJ, PA, DE, WV, VA, MD, NC or DC.
Job Description
PURPOSE OF THE POSITION
The Development Operations Lead will enable the Institutional Funding and Partnership team to work more efficiently and effectively toward reaching the team’s ambitious revenue goals. The position will advance the organization’s institutional fundraising program through oversight of the department’s operations, pipeline management, and maintenance and analysis of development data to identify trends, progress to goal, and emerging strategies for success in fundraising. The position will cross-collaborate with frontline fundraising and support services team members, serving as a bridge for both arms of the team, and. will also be a conduit for collaboration with other Oxfam departments and divisions.
PRIMARY RESPONSIBILITIES
Operations:
- Develop and maintain the foundational tools, systems, and processes needed to enable the Institutional Funding and Partnerships team to meet its fundraising mandate. Solve for workflow issues encountered along the way.
- Ensure use of, adherence to, and training in CRM system.
- Ensure compliance with relevant policies and processes; particularly opportunity assessment, financial administration, and grant management from donor perspective.
- Lead and/or participate in cross-departmental collaboration on special initiatives with the aim of developing, streamlining, and aligning systems and processes in order to achieve shared goals.
- Design and manage scope and sequence of intra- and inter-departmental meetings; including weekly team meetings, quarterly retreats, and more.
Data Analytics:
- Develop metrics to analyze fundraising and staff performance.
- Manage a suite of CRM reports and a comprehensive dashboard that monitor progress to goal and assist frontline fundraisers with prospect management and stewardship.
- Extract and interpret prospect and donor information from CRM and prepare/present reports for internal and external audiences.
Pipeline Management:
- Lead one-on-one Portfolio Reviews with Account Managers to support the timely progression of opportunities through the pipeline.
- Plan and execute Monthly Moves Management meetings and Go/No-Go opportunity assessment meetings.
Leadership:
- Support the Director and managers in developing the department’s annual budgets, operating plans, and revenue forecasting.
- Manage departmental culture initiatives, including Team Effectiveness survey, to identify trends and opportunities for learning and growth.
- Serve as operational team representative to the Institutional Funding and Partnerships Leadership Team.
- Oversee and advise operations staff members (Development Coordinator and Development Officer) on the execution of activities related to donor scans, prospect research, and special research projects.
- Support operations staff in development of skills and competencies related to Operations and Pipeline Management activities.
POSITION EXPECTATIONS
- Will stay abreast of professional standards, trends, and issues affecting this set of responsibilities, demonstrating continuous learning of the field.
- Will work effectively and collaboratively in support of building a team-based, problem-solving work culture treating all persons with dignity and respect and will be familiar with and committed to Oxfam America’s mission, values and goals.
- Will have a fundamental understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity, and diversity in our workplace and programs.
- Within key areas of responsibility, will have a commitment to and be accountable for activities contributing towards a safe and accountable workplace environment, projects and relationships for staff, partners and the communities we serve.
Qualifications
- Advanced degree, preferably in a field related to writing, communications, political science, or international relations, or a combination of education and experience.
- 5 to 7 years of related experience with demonstrated success in institutional fundraising, including the development of complex, multi-million-dollar funding opportunities.
- 3+ years of project management experience.
- Superior writing, oral communication, and interpersonal skills. Ability to cultivate positive relationships with donors, staff, board members, and volunteers.
- Excellent listening and motivational skills. Comfort working with a variety of personal styles. Ability to keep situations from escalating into larger issues and to mitigate/resolve conflicts that do arise.
- Experience in preparation and analysis of complex program budgets. Ability to translate organizational needs into proposal budgets.
- Ability to work independently with limited supervision, and as part of a team.
- Demonstrated skills in strategic analysis and project planning.
- Strong time management, organizational, planning, and administrative skills, including comfort with various information systems, and fluency with word processing and spreadsheet applications on MS Office and databases (SalesForce, ROI, etc.).
PREFERRRED QUALIFICATIONS
- Experience in an issue-oriented non-profit organization or in an international development organization.
Additional Information
COORDINATES WITH
Institutional Fundraising and Partnerships, Resource Development Operations, Individual Giving and Engagement Team, Technology and Information Management Team, Global Programs, Finance, Oxfam affiliate and country teams.
This is a Boston Union Grade G Position – Salary Range is $75,000 – $85,000
Oxfam America is a Gender Just organization and an equal opportunity employer. We have a zero tolerance policy for any sexual harassment, exploitation, and/or abuse. We welcome all persons to apply and do not discriminate. We take measures to prevent discrimination against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English / Spanish