Department: University Advancement/University Communications
Appointment Type and Duration: Regular, Ongoing
Salary: $120,000 – $145,000 per year
Compensation Band: OS-OA11-Fiscal Year 2023-2024
FTE: 1.0
Application Review Begins (Updated)
October 4, 2023; position open until filled.
Special Instructions to Applicants
Please submit the following with your online application:
A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.
A resume of your educational and professional work experience.
Please Note: We may contact applicants who meet the minimum requirements in the job posting to request additional information for the next stage of review.
Department Summary
Operations and Administrative Services (OAS) is a sophisticated shared service s unit that promotes the university’s priorities and operates within a framework of efficient business practices. This unit provides essential services in finance, budget, contracts, and human resources to support the work of the complex divisions of University Advancement (UA) and University Communications (UC). Additionally, OAS professionals provide services to the UO Board of Trustees, the University of Oregon Alumni Association’s (UOAA) Board of Directors, and other boards and volunteer bodies.
The units supported by OAS constitute a complex business enterprise consisting of more than 200 employees and a total budget in excess of $25 million. The units supported by OAS involve multiple entities and revenue sources and often require board and volunteer buy-in from the University of Oregon Foundation and UOAA. The Sr. Director of OAS oversees a staff of approximately 15 FTE.
Position Summary
The Senior Director of Operations and Administrative Services (OAS) team (senior director) manages day-to-day operations of the department while providing visible and effective leadership to the Directors within the Shared Services unit. The senior director prepares, recommends, and implements plans and strategies related to the development of shared services within the separate and distinct divisions of University Communications and University Advancement portfolios and, in conjunction with the OAS Steering Committee, determines appropriate levels of support provided by OAS. The OAS Steering Committee is comprised of the leaders of the supported divisions. In conjunction with the Associate Vice President of Administrative Services, the senior director develops appropriate metrics to analyze the effectiveness of operations and coaches the Shared Services leadership team, providing a growth-oriented staff environment.
The Senior Director of OAS is the primary liaison between supported units and OAS. The senior director oversees the implementation of appropriate business processes and internal controls, develops collaborative relationships with colleagues in the supported units and in university support units, and promotes a positive and trustworthy reputation for OAS. The senior director must effectively communicate with, and manage the expectations of, all stakeholders through appropriately designed service partnership agreements. The senior director serves on, or meets regularly with, the leadership team of each supported unit and engages unit leaders to develop best practices, policies, process and other useful tools that promote operational effectiveness and efficiency.
The Senior Director of OAS reports to the AVP of Administrative Services. This position will be located in Eugene only and will be eligible to work a hybrid schedule. This role offers a hybrid work arrangement with a strong emphasis on on-site presence, tailored to the specific requirements of the job.
Minimum Requirements
• Seven years’ professional experience or a bachelor’s degree and five years of professional experience. Professional experience includes a combination of fiscal operation management, human resources management, project and change management, or other similar experience.
• Three years’ supervisory experience, including performance management.
Professional Competencies
• Ability to promote culture change and foster an environment of continuous improvement.
• Ability to engage in strategy development and action.
• Commitment to support and encourage diversity, equity, and inclusion in the workplace.
• Sound judgment and ability to develop trust and credibility.
• Customer service focus and a commitment to create a customer service culture within the unit’s staff.
• Ability to direct multiple large, complex projects
• Resourceful and ability to network with units doing similar work.
• Ability to build and maintain relationships with key partners across the university.
• Effective communication skills with a broad range of entities
• Strong team-building skills that promote cooperation and communication within OAS and support the professional development of staff.
• Embraces change with a positive attitude.
• Success in people and change management and development.
Preferred Qualifications
• Experience with shared services models in higher education or a similarly complex organization.
• Experience managing grants, gift / foundation funds and complex procurements, and complex vendor and license agreements.
• Experience in implementing organizational change and/or formal change management training.
• Experience with complex campus management systems; examples, Workday, Banner, People Soft, MyTrack, Kronos, ADP etc.
• Strong Microsoft suite skills; Excel, Word, Power Point, Teams, OneDrive, and Outlook.
• Experience working in a complex organization across functions, teams, cultures, and levels with progressive responsibility.
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits .
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination .
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report .
Advertised: August 31, 2023 Pacific Daylight Time
Applications close: