Salary: $31.79 – $49.33 Hourly
Location : Clark County – Las Vegas, NV
Job Type: PERMANENT
Job Number: 25041
Department: Social Services
Opening Date: 07/25/2023
Closing Date: 8/8/2023 5:01 PM Pacific
ABOUT THE POSITION
The Clark County Social Services is seeking qualified candidates to apply for the Senior Family Services Specialist position. This position performs a variety of professional casework duties to support the Department of Family Services or Social Services. Performs various assessments, implements treatment and behavioral intention techniques for clients that have been identified as: abused, neglected, and abandoned, behaviorally or emotionally impaired or medically fragile. Staff in this class may also perform a variety of administrative support services for children and families served by the department. May also provide lead direction, training, and work review.
This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment.
Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available.
Some positions may be used to fill permanent-intermittent positions. The selected candidates will work a regular schedule of more than 20 hours and less than 40 hours in a workweek. They will be paid at the approved hourly rate for actual hours worked. The successful candidates will be eligible for benefits on a prorated basis based on hours worked in a pay period.
MINIMUM REQUIREMENTS
Bachelor’s Degree in Behavioral Science, Business Administration, Child Development, Communications, Counseling, Criminal Justice, Early Childhood Education, Education, Health Science, Human Services, Marketing, Nursing, Psychology, Public Administration, Social Science, Social Services, Social Work, Sociology, or Special Education AND three (3) years of full-time experience providing casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting.
Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write “see attached resume” on your application.
Working Conditions: Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts.
Licensing and Certification: Must possess a valid Nevada Class C driver’s license at time of appointment.
Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
EXAMPLES OF DUTIES
General Senior Family Services Tasks Performed in All Positions
Provides lead direction, training, and work review to a workgroup/unit. Organizes and assigns work, sets priorities, and follows up to ensure completion on a project or unit basis. Drives a County motor vehicle to transport children and/or family members, and to make home visits, and other in-person contacts; Participates on various multi-disciplinary teams regarding clients; Participates as an active member of a work team/unit/division; Works in a typical court, detention or public safety setting to include standing and/or walking for an extended period of time, and strength to restrain and/or eject individuals; Uses standard office equipment, reads printed materials and on a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and well-being of children and communicates in person or over the telephone; Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained; Interprets, applies, and explains applicable laws, codes, regulations to both clients and general public; Uses critical thinking skills to evaluate complex problems/alternatives and employs sound judgment consistent with various social work principles/practices when appropriate; Works with the justice system and testifies in court. Contributes to the efficiency and effectiveness of the unit’s service to its clients or customers by offering suggestions and directing or participating as an active member of a work team.
In the Department of Family Services (DFS), the Senior Family Services Specialist functions in a lead position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units.
Child Protective Services (CPS) & Hotline
Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and/or neglect complaints. May assume a “Lead” role by performing specific functions assigned to more experienced staff when assessing incoming referrals. Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals. May provide training to coworkers and new staff regarding interviewing and case management tasks regarding assigned cases; Assess immediate safety needs of children to include both their physical and mental health; Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies. May receive higher priority cases that require more complex and experienced case management skills.
Child Receiving/Placement
Receives children being admitted into protective custody, makes admission determinations and processes the admissions. May provide guidance to coworkers regarding placement options and training regarding unit processes; Assesses the immediate needs of children regarding physical and mental health; identifies relative and/or foster care placements for children.
Shelter/ Family Visitation Services
Assesses immediate factors affecting a child’s immediate safety upon intake into Child Haven and implements strategies to safeguard the child. May provide recommendations and/or guidance to other staff and/or new employees regarding the overall needs of children upon arrival to Child Haven; implements the Child Haven Active Teaching Treatment Approach (CHATTA) for behavior modification and skill development. May assist the unit supervisor in facilitating and/or modeling CHATTA techniques for new staff;
Meets weekly with assigned children to review progress on the treatment plan;
Facilitates therapeutic activities by way of various recreational, social, cultural and academic programs/activities; Reads, interprets and properly administers medical instructions when needed; Counsels children on adjustment problems and family and personal relationships. May model various counseling techniques for new staff and/or less experienced staff in the unit; Facilitates, supervises and documents parental and sibling visitation.
Permanency Case Management (Out of Home, In-Home and Adoptions)
Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm; Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family. May receive higher level of care cases that require more intense and/or complex case management monitoring; Provides services to families with child abuse and/or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements. May accompany new and/or less experienced staff on home visits for modeling and/or training purposes; Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families; Assists in meeting case plan goals and provides regular monitoring of case progress; Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution; Performs crisis intervention when needed; Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate; Identifies candidates for adoption planning and assists in successful case transition; Conducts Home Studies to assess both stability and placement options for children being adopted. May accompany new staff to assist in completing such assessments for training purposes; Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of children to be adopted; Conducts post-placement visits after adoption.
Foster Parent Recruitment and Licensing
Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and/or other alternative living arrangements.
Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and/or neglect complaints; Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents; Performs recruitment, training, and/or licensing of qualified foster families; Assist in the on-going development of the recruitment and licensing process. May work with the unit’s supervisor directly in developing strategies for improving internal processes and/or procedures; Coordinates schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families. May lead trainings for learning purposes of new staff; Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families. May model various behavior modification techniques for new and/or less experienced staff.
In the Department of Social Service, the Senior Family Services Specialist functions in a lead position to each unit in which it is assigned.
Provides casework services independently to individuals in remote locations; handles complex cases and/or referrals from other agencies or services, often in emergency circumstances; Coordinates and conducts licensing inspections for various care facilities for families and individuals to ensure that such facilities comply with County codes and requirements; conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status; Identifies social, economic, and physical needs of clients; Assesses client’s support systems, available community resources and other factors to develop an appropriate service plan; Utilizes agency guidelines and state and federal regulations to determine/confirm eligibility for programs and services; Refers clients to appropriate community medical, emotional, economic, and social support organizations; Advocates for or assists the client in obtaining such services; Provides basic intervention and client and family counseling as required; prepares complete and accurate case notes; writes correspondence, reports and other written materials; may prepare statistical reports and summaries; Explains agency and program rules, regulations, and procedures; Assists clients in completing required forms and in gathering necessary documentation; Confers with other departmental professional and supervisors regarding cases and scheduling and to coordinate activities; Participates in service training; May work with former foster youth and HIV positive youth utilizing the Step Up program model; Updates goals, education, employment, parenting and developing/maintaining healthy personal habits for clients; Integrates clients in the community by building effective support networks with an approach that relies heavily on effective outreach and engagement by staff working in the community; Assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the health and human service needs of clients.
PHYSICAL DEMANDS
Mobility to work in a typical office setting, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; Hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist families experiencing crisis and support child safety and well-being. Uses standard office equipment, including a computer, in the course of the work; drives a personal or County motor vehicle to attend meetings and make site visits.
Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:
- Flexible Schedules including 4/10 options
- More Money in Your Pocket
- 100% Employer Paid Defined Benefit Retirement
- No Social Security Deduction
- No State Income Taxes
- – Employer pays 90% of premium
- Pharmacy Benefits (30, 90-day retail or mail order fills)
- 24/7 Telephone Advice Nurse – no employee cost
- Teledoc, Doctoroo, and Dispatch Health
- 12 Paid Holidays including a Floating Birthday Holiday
- Paid Vacation Leave
- Paid Sick Leave
- Holiday Leave
- Catastrophic Leave
- Parental Leave – Up to 90 days
- Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
- Trustmark – Permanent Life Insurance benefits and long-term care.
- Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
- TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available
- Morgan Stanley – Deferred Compensation Plan
*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.
01
The following questions 1-5 will be used to assist in determining if candidates meet the minimum qualifications.
Which describes your highest level of education?
- Some High School
- High School Diploma or GED
- Trade School or Technical Degree
- Some College (1-29 semester credits)
- Some College (30-59 semester credits)
- Some College (60-89 semester credits)
- Some College (90-120+ semester credits)
- Associates Degree
- Bachelor’s Degree
- Master’s Degree or higher
- None of the above
02
Please indicate the major of your degree.
- Behavioral Science
- Business Administration
- Child Development
- Communications
- Counseling
- Criminal Justice
- Early Childhood Education
- Education
- Health Science
- Human Services
- Marketing
- Nursing
- Psychology
- Public Administration
- Social Science
- Social Services
- Social Work
- Sociology
- Special Education
- Other
- Not Applicable
03
If you indicated “Other” in question 2, please list what major your degree was in. If this does not apply, type N/A.
04
Indicate your full-time professional experience providing casework/counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and/or residential setting.
- No Experience
- Less than 3 years
- 3 to 4 years
- 4 to 5 years
- 5 to 6 years
- More than 6 years
05
Please list the employer(s) on your application where your experience was obtained in question 4. Type N/A if you have no related experience. See Template Below.
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
06
Do you currently hold a valid driver’s license?
- Yes, I currently hold a valid Nevada driver’s license
- Yes, I currently hold a valid driver’s license from another state.
- No, I do not currently hold a valid driver’s license.
07
The following skills assessment is a self-assessment used to evaluate an applicant’s training and experience.
I understand that:
A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)
B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the “Education” and “Work Experience” sections of my application;
C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;
D) Responses to assessment questions that are not supported and clearly documented in the “Education” and “Work Experience” sections on the application may result in question scores being adjusted to receive zero points;
E) Assessment scores may be used to consider applicants for the selection process;
F) I further understand that since exam scores will be automatically generated based on the applicant’s response to each item in the assessment, score appeals will not be allowed for this recruitment.
- I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the “education” and “work history” sections detailed on my application and that scoring appeals will not be allowed for this recruitment.
08
Indicate your full-time professional experience working with programs that focus on providing services to youth with HIV.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
09
Indicate your full-time professional experience explaining complex laws, codes, regulations and procedures that relate to young adults who aged out of foster care and transition age youth who are recently diagnosed with HIV.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
10
Please list the employer(s) on your application where your experience was obtained in questions 8-9. Type N/A if you have no related experience. See Template Below.
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
11
Indicate your full-time professional experience providing programmatic or technical direction and or guidance to a workgroup unit within a Social Service setting.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
12
Indicate your full-time professional experience utilizing agency guidelines and state/federal laws and regulations to determine/confirm eligibility for programs and service within a Social Service setting.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
13
Indicate your full-time professional experience implementing, coordinate, monitor and evaluating client’s health and human needs.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
14
Indicate your full-time professional experience implementing and evaluating a grant program.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
15
Please list the employer(s) on your application where your experience was obtained in questions 11-14. Type N/A if you have no related experience. See Template Below.
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
16
Indicate your full-time professional experience applying and interpreting Federal, State and Local government policies/laws.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
17
Indicate your full-time professional experience documenting cases or entering case notes into a case management system.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
18
Indicate your full-time professional experience making developmental assessments for children.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
19
Indicate your full-time professional experience working homeless clients involved with the criminal justice system.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
20
Indicate your full-time professional experience acting as a lead or supervisor.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
21
Indicate your full-time professional experience working with client/customer database systems, MS Excel to track data and/or for statistical analysis.
- No Experience
- Less than 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- More than 5 years
22
Please list the employer(s) on your application where your experience was obtained in questions 16-21. Type N/A if you have no related experience. See Template Below.
Employer Name:
Job Title:
Hours Worked Per Week:
Dates of Employment:
23
Indicate which of the following public sector departments you have experience working in (select all that apply):
- Child Support Agency
- District Attorney
- District Court
- Family Services
- Juvenile Justice
- Justice Court
- Parks and Recreation
- Public Guardian
- Social Service
- State Welfare
- Other
- N/A
24
Some positions may be used to fill term Limited-Permanent positions. This means that the selected candidates will be hired for a special project and/or duties of a limited duration and will be required to sign a term of employment letter specifying condition(s) and exact dates of employment. The successful candidates will be eligible for benefits during the duration of employment.
- I am willing to be considered for a Limited-Permanent position as described above.
- I would not like to be considered for a Limited-Permanent position.
25
Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available.
- I am willing to be considered for a Grant-Funded position as described above.
- I would not like to be considered for a Grant-Funded position.
26
Some positions may be used to fill permanent-intermittent positions. The selected candidates will work a regular schedule of more than 20 hours and less than 40 hours in a workweek. They will be paid at the approved hourly rate for actual hours worked. The successful candidates will be eligible for benefits on a prorated basis based on hours worked in a pay period.
- I am willing to be considered for a permanent-intermittent position as described above.
- I would not like to be considered for a permanent-intermittent position.
Required Question