Overview
The Senior Human Resource Manager will serve as a strategic business partner to the leadership team and the main HR point of contact for our employees. This role is responsible for building continuity and consistent human resource practices within all departments of the assigned location. The Senior HR Manager will report into the GM, providing direction and HR Generalist support in the areas of employee relations, recruitment and onboarding, performance management and training. This position will oversee 1 direct report.
The Senior Human Resource Manager will further act as liaison to Corporate Human Resources to ensure regulatory and company policy compliance and implementation of company HR initiatives. The position serves as a consultant to the accounts management teams on human resource-related issues. The Senior HR Manager role is to assess and anticipate HR-related needs, as well as communicating needs proactively with the onsite Management team and the Corporate People Operations functions.
The Footprint Center is a home to the Phoenix Suns and Mercury basketball teams and hosts concerts and special events year-round. The ability to work nights, weekends and holidays will be required of the Senior HR Manager. This position is expected to be present on-site majority of the workweek.
This role will pay a salary of $80,000 to $95,000.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities
Essential Job Functions (including to but not limited to):
- Acts as the principal liaison between OVG’s Corporate People Operations team and the venues’ management teams, in order to facilitate a consistent and unified human resources department.
- Follows OVG’s human resources policies to assure compliance with legal requirements and government reporting regulations affecting the human resources function.
- Coordinate with Corporate Talent Acquisition to post and hire all full time candidates (non-union); participate in interviews, question generation, candidate tracking and making recommendations to OVG leadership.
- Train and Develop the HR Assistant for future growth opportunities within OVG’s HR function
- Assist hiring managers with recruiting efforts as needed for part-time, seasonal, and/or hourly staff to maintain staffing levels
- Community Outreach contact for Workforce Development programs and proactively implementing community outreach programs to support local hiring to
- Assist in the creation and update of job descriptions (in partnership with Corporate Human Resources for approvals) and annual review for ongoing accuracy and compliance
- Process, track and respond timely to background and drug screen requests in accordance with venue and company policies
- Organize and process new hire, change, and termination paperwork for full and part time employee personnel files
- Provide training to employees (Orientation, Open Enrollment, Performance Management, etc)
- Organize and partner with department managers to complete new hire orientation and provide new employees solid company knowledge, guidance on policies and access to Company handbook(s) and resources.
- Oversight of the Employee Engagement Committee
- Communicate corporate-driven health and wellness initiatives, including Benefit enrollments and follow up for new hires.
- Acts as coordinator of Internship Program; partner with Corporate Talent Acquisition on company selection requirements and implement locally.
- Provide support to local finance team in compiling response to regulatory requests from state or federal agencies (i.e. Employee Earning Statements, Unemployment Compensation-ADP, and Employee Verifications) and attend hearings as necessary.
- In partnership with employee managers, create, review and revise written warnings, be present for suspensions and terminations for full and part time employees.
- Serve as primary local investigator and liaison with Corporate HR for regulatory charges (i.e. harassment / discrimination) as directed; complete internal investigations, gather data for all state or EEOC Investigations as requested by legal counsel
- Other duties as assigned
Qualifications
Qualifications:
- Exercises tact and diplomacy in dealing with sensitive, complex and confidential personnel issues
- Communicates tactfully and effectively, both verbally and in writing
- Knowledge of principles, procedures, legal compliance requirements, and best practices for personnel recruitment, selection, training, compensation and benefits, conflict resolution and HRIS applications
- Knowledge of general business and management principles involved in strategic planning, resource allocation, human resources modeling, and coordination of people and resources
- Must be able to develop constructive, positive and cooperative working relationships with others and maintain them over time
- Knowledge of payroll and personnel record keeping regulations, principles and best practices
- Ability to adhere to highest standards of professionalism, discretion and confidentiality
- Strong working knowledge of Human Resource Information Systems (HRIS) applications
- Working knowledge of federal, state and local employment/labor laws and regulations
- Intermediate to Advanced proficiency using Microsoft Office Products (Word, Excel, PowerPoint, and Outlook)
- Solid organizational skills; ability to prioritize multiple tasks; project management skills;
- Ability to represent oneself and the company in a professional and positive manner in all situations
- Working knowledge of HR best practices, including industry-specific HR best practices
- Versed in proper office/organizational/business etiquette
Education and Experience:
- Bachelor of Arts / Sciences degree in Human Resources, Business Administration, related major or equivalent experience (preferred)
- Minimum 5 years diversified HR experience
- Specialized professional training a plus (PHR or SPHR preferred)
- Previous experience with Food Safety, Alcohol Management and Cash Handling training preferred